Stephenson Tire Pros
4.9 (616)
1954 Florence Blvd, Florence, AL 35630
(256) 767-4414
stephensontire.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Phillip Linville
4 months ago
I was a breeze dealing with Jennifer and Robbie they did a great job!So if you're looking for great wheels and great tires see Stephenson Tire Pros this is right place and always the right price
Dirt Diggler
5 days ago
Outstanding Professional service. It was the most painless tire buying experiance ever. Theyeven fixed my existing tire for free tohold me over till tomorrow. I just moved here from the great state of TEXAS and that was down home service if Ive ever seen it.HIGHLY RECOMMENDED!
Jacqueline Grace
4 months ago
I bought my tires here a couple years ago and recently had my oil changes done here. They are very helpful in checking my tires for me and giving me helpful advice. My sister recently bought her tires here too, and was very Satisfied. I highly recommend this company! Oh their 5 locations I have been to two of them with great satisfaction.
Andrew Spry
2 months ago
I purchased a new set of tires for Toyota Tundra. This visit was no different than my earlier experiences with Jay and his team at Stephenson Tire Pros. They are always extremely courteous and eager to help, and their service and expertise are second to none. I cannot recommend them highly enough.
William Inglesby
a month ago
Arrived on time and was greeted by a fine young man (Josh). They test drove our SUV and found out the problem and received an estimate. I will have to return to have repairs done after I discuss the problem with my spouse.
Samuel Wrather
4 months ago
Very friendly. Got me in quickly. Fixed my tire and did not charge for the service, very surprised and pleased at this. Will definitely be checking with them when new tire time comes.
Barry Williams
4 months ago
Awesome staff! They were able to give me immediate tire repair. Highly recommend them.
William Valentine
a month ago
3/11/24 UpdateTire pressure sensors were reading incorrectly and had a nail in one tire. They fixed both quickly and without charge (I bought the tires here). Great customer service folks. Y all need to get your tires here!1/9/24 - UpdateCalled yesterday to schedule a time for free rotation. Appt this morning at 8 AM; arrived 15 mins early. They had me in and out by 8:20. Others customers were being handled very promptly and courteously.10/16/23Returned due to continue slow leak in same tire. They found a puncture near the sidewall that couldn t be repaired. Due to their road hazard coverage, they provided a new tire with minimum cost (shipping, installation, mileage use, new road coverage). In other words, I got a new replacement tire (original cost $275) for less than $100. These are the folks to use for tire needs.First rotation of new tires. Made an early appointment; fast in & out. Free rotation & brakes check. All staff members very personable & professional. My new go to place for tires.Today 9/18/23 I stopped by Stephenson s Florence Blvd to have on of my tires (purchased from them) checked for a slow leak. They found that it needed a new valve stem, so they replaced it. No charge! They said that came under flat fixing! Stop here for your next set of tires.
Colleen McEdwards
7 months ago
A great service shop that got me in same day to fix a nail in a tire so I could be on the road for the weekend. It was a Tesla tire that required a little bit of extra effort. They were experienced with these particular tires and handled everything well. Did not charge an arm and a leg!!! Really impressed and will be back for Tesla tire issues.
Patrick M
6 months ago
Excellent service! I was in and out quickly and the employees were helpful and friendly. I plan to return here in the future. Thank you to Stephenson Tire Pros for getting me in quickly and doing a great job :-)
Kaylee Elliott
6 months ago
Stephenson Tire Pros is great and very timely! I came in needing my spare tire aired up and to get my normal tire checked. They were so efficient and kind! Will definitely use again in the future.
Truman Jones
a year ago
Jay is a friendly and honest guy. Looks out for his customer's best interest. Fair prices
John Faulkner
7 months ago
These fine folks patched a tire for me quick fast and in a hurry for me! Excellent service, very professional staff up front. I'll definitely be talking to these folks when it's time for new tires. I highly recommend them!
Neilan Tyree
6 months ago
I will ALWAYS go to Stephenson for ANY automotive issue EVER!They are fantastic and they have been helping me out since I moved back here a couple of years ago! FIVE STARS!
Ryan Wells
6 months ago
Went in for a tire leak. Had me out the door in less than 25 min! Excellent service!
Temple Poellnitz
a year ago
I was very impressed with the service that I received. I was greeted with kindness as soon as I walked through the door. When my car was finished, checking out was a smooth process. In the future, I will not hesitate to shop here.
Chris P. Bacon
5 months ago
Had a flat tire and showed up 10 minutes till closing and they were able to have a new tire
Ty Ward
3 months ago
Great experience as always! Many thanks to these experts for always handling my vehicle with care and doing such a great job.I highly recommend Stephenson s Tire. Great staff too!
shennell hughes
11 months ago
The best customer service I have had in a long time.. I used the Florence blvd location and whoever hired Holly to work there scored big She is the reason I bought tires there I came into this location to get an alignment because of a bumping feeling while driving my car. The technician showed me that I had what they call cupping on all 4 tires that were only a year old. I did not buy those tires there but Holly went out of her way to help me by calling the manufacturer & helping me with the tire situation after thinking on it for a couple weeks & just not feeling comfortable driving on my existing tires I decided to buy new ones I bought them from Stevensons because of Holly & her great customer service She is a Rock Star employee & if she has not had a raise in a while this customer thinks she deserves one Great customer service is so hard to find today
Fedrick Kipyego
5 months ago
They should stop lying.I just took my car for alignment and I was told I can't do alignment until I change tires, my tires are good.What kind of business is this???Why are y'all acting weird and forcing customers to do this?That one lady in counter should be fired.
Parker Degroote
4 months ago
Always have a good experience here. Honest and trustworthy!
Janet Dickerson
2 years ago
I got a quote over the phone last week, and made an appointment to replace my tires. I arrived at 7am, and at 8:10am my car was ready! Even with alignment! My car feels amazing. Super quiet and no more wobbling!The staff was friendly, informative and helpful. They made me aware that they do oil changes as well, which I did not know. They also provide free rotations for the life of the tires. I will do business here again. I was impressed with their organization, clean facility and prompt service! :)
Brock Laminack
a year ago
I was Running late for a road trip because of a flat tire. They got me in the bay and taken care of super fast. Great company, great service. Can t beat it. Thank y all!
Mark & Corinne Smith
3 months ago
Their employees are always courteous and thorough. Great place to do business!
Joel Peeples
2 years ago
Jay and his team do great work and they have great prices. Their best value is how honest they are. They'll explain what you need and why, while making sure your money is spent wisely. I'm a happy customer of about ten years now. They take care of all of personal vehicles and our small work fleet.
Danette Fisher
9 months ago
The best in town! Jay and his team make sure you re taken care of quickly. Highly recommend!
J Schulte
4 months ago
Fast, friendly service. Highly recommend!
Lynpfled
2 years ago
I was so impressed with this business from the very first look - it s one of the cleanest tire and auto servicing place I ve seen. The staff was very nice, and they got my car in for alignment service without delay. Then came the big surprise - no charge because my alignment was fine! Who does that?? Well, this place does! They have my vote of confidence that they are honest and beyond fair, I d definitely recommend them and will take my car there again.
Paula Fuller
7 months ago
They got me right in and patched my tire from a nail being in it. Very Happy with the way I was treated.
Bobby Webb
a month ago
Best place I ve done business with!