AutoZone Auto Parts
4.4 (193)
1563 Florence Blvd, Florence, AL 35630
(256) 767-6520
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Soo Bando2x
a month ago
I was assisted today by the store manager Marie waton, by far one of the best manager I ve ever seen, she assisted me with all my needs and helped me fix my issue on my headlight job . It was a 5 min job that took 20 mins bc I dropped the bulb by the motor. She had the best attitude ever! Thanks auto zone
Roderick Kindle
8 months ago
Went to go see if I needed a starter, battery, or alternator check... guy comes out to take the test the alternator... he said it was ok... went to check my battery and said that it was my battery... now mind u he didn't check the actual battery he but my negative on a lugnut up under the hood of my car saying it'll be ok because it can be used as a ground...,but when he tried to charge my battery it didn't charge because he didn't have the cables on right to begin with... the device he used drained my battery and then the guy told me it was my starter... so when my car didn't start he said he got a 2nd opinion from one of his staff members and and told me to wait 30 minutes to try to crank it again before I think about getting my car towed to a shop... now mind u I'm not a mechanic in any kind of way but I noticed that my car didn't have any power left in it!!! So I had my hood up waiting for someone to jump battery again before I tried to crank my car up!!! Lucky enough a customer who had to go get something out the store asked if I needed a jump and I said yeah if u don't mind! I had someone to come help me but I didn't won't to bother a stranger because he still had his work uniform on! But after just a second of his car battery touching his cables his battery jumped my car right back up! I took my car to O'Reilly and did the same check he told me it was my battery he came out and changed my battery for me!!! Now the guy at autozone clearly didn't won't to change my battery because after he let it die he set out thier to see if my car would crank and was smoking in between sessions of me trying to crank up my car! He told me he was sorry and walked away!!!!
Milissa Graves
6 months ago
As always the ladies here are so helpful!! Thanks again for helping the hubby with a battery.
Rachel Brown
a year ago
My car needed a new battery and Meineke next door wanted to charge me $500 for parts and labor. I decided to check out Autozone and was not let down. Their employee Melissa was highly trained and knowledgeable, and she installed my battery for me quickly, and saved me $300. Great experience from start to finish. So thankful for their service and expertise.
Dennis Phillips
5 months ago
Didn't take long for them to locate a new car battery and install it
Thomas McGill
6 months ago
Excellent service and advise. Competitive prices
Rhonda Risner
a year ago
Great experience, friendly knowledgeable employees very helpful
Stephanie Wilson
3 months ago
Anytime I need a part they have it
Jarl Balgruuf
7 years ago
The staff here are a bit slow to get you checked out sometimes. Other than that the store is clean and well organized. They have a good selection. Depending on who's working they have some knowledgeable guys on the staff there. Most of them are friendly as well.
joseph clemmons
4 years ago
Much better than it used to be!!! Good crew has re-earned my business at one point would gladly drive across town or across river instead of the four miles from my house!! Good experiences last several visits!!!!
Kent Woods
3 years ago
Had all the parts I needed in stock as well as the special order.Jason is an exceptional customer service associate as well as knowledgable. My two year old grandson is enjoying his Hot Wheels car we purchased also. Thanks again for the good experience.
michael holden
a year ago
Excellent service, easy to find help in a timely manner. Highly recommended
Sean
8 months ago
They d be better if they had people who knew how to answer the phone
Eddie Hampton
5 years ago
My wife and I went by to have her backup lights checked and the technician did what he could to find the cause. He did and he replaced both bulbs. She also needed a fog light checked. The wiring had disconnected from the bulb. He was very honest and connected it back instead of having her replace the bulb.
Bernard Baugh
a month ago
Great service
Paige Robbins
a month ago
Great store!!
Kesley Wyatt
4 years ago
I couldn t imagine coming anywhere else when I m in need of automotive help. The staff is very knowledgeable, friendly, and extremely helpful. They re always willing to go the extra mile. Great prices help, too!
Kalan Watson
4 years ago
I love coming here. Everyone s always super helpful and makes sure to greet me and ask if I need help the second I walk in the door.
Johnny Tank
2 years ago
Great help from the workers found just what I needed will shop there again
Sandy Noland
2 years ago
Melissa the manager and her staff were awesome, very good experience this afternoon.
Talon
a year ago
Big thank you to Joey. I m on a cross country road trip currently and he helped me get back and running.
Joni Cooper
3 years ago
The lady thatworks here is awesome. She knows everything nore the the men i love it totally helpful
Vicki potts
5 years ago
Employees very helpful, polite and understanding of what i needed. It is unusual for aWoman to get good servicein an auto parts store. Thanks guys
KMFKKrazyK Williams (Blonco Diablo)
a year ago
Needs people who know cars not computers always giving wrong parts
Cassie Davis
5 years ago
Great place to work the employees and managers are very kind. I love my job
Kim Reid
2 years ago
Found everything I needed very easily. What I couldn't reach they helped me.
Sarah Brown
2 years ago
They were very helpful and printed out the codes that were coming up on my truck.
Ronnie Mcdougal
3 years ago
Great help, he takes pride in his work, just all around good.man! THANKS
Glen Lind
3 years ago
They very seldom get the part I need correct.theyre very nice people.
Joe Anderson
6 years ago
Every time I go here the staff is so helpful.