Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bonnie Defoe
2 weeks ago
Dustin was very helpful when I needed new tires. He made sure I knew my options and recommended tires best suited for me. We scheduled an appointment and I rolled out quickly and happy.

  Detrect Skinner JR
2 months ago
The wait for an oil change was not very long at all. The mechanics did an excellent job and work was performed correctly. The downside is that there seems to never be anyone on the inside to check you out or even ring the door Buzzer to get out. They have an option on the credit card readers to request associates but did absolutely nothing to help.

  Charles LaBarre
a month ago
Unprofessional and not well educated in the department. I would recommend that you take it to the car dealership to get service.

  Donald Merckson
10 months ago
Oil change on my mint shape Maxima. Only $55 for full synthetic. Compared to $100 at drive thru others... I watched start to finish, and very good job. I take extra care of my vehicle, no drips. Checked levels myself. Great job and fast... Best if all reasonable price...

  Victoria Stankus
a year ago
Not helpful. Had money for 4 new tires but could not buy any as person at counter had no clue about anything. Went to Express Oil change & Tire Engineers. Extremely helpful. Knowledgeable and great customer service. They knew what they were doing. Paid $20 more but worth it. Less stress.

  Sam Baker
4 years ago
A little slow to process car for service at opening, personnel just getting started, at current time, two hours for oil and tire rotation.

  Munkey Joe
a year ago
The guys are great and do good work. The hours posted online are not correct, as it's not open at 6am, but 7am that actually is about 730 am before anyone is ready to start seeing customers. They do however do good work at a decent price.

  Candi Malone
4 years ago
Waited over two hours for an oil change. When we pulled up only one car was ahead of me. The car left and five more pulled up in another Lane and they were finished before me. The guy who works on the car was frustrated and took it out on the customers because they were short handed. The lady at the register was very helpful and nice. I will never again take my car to a place that was so rude to the customers.

  M
4 years ago
Waited over 2 hours for an oil change. I was setting in the seating for auto and when they were done. They didnt say anything and no notifications either. When I was finally able to leave the skid plate underneath my car was dragging the ground and I had to wait an additional hour to get that fixed. I will not be back. And I would not recommend going

  eraisys herrera
5 years ago
Worst experience ever! Don't come here. First of all, they left oil all over my car. I specifically told them to do an oil change and a tire rotation. I usually pay $40 for both of those services. The cashier tried to charge me $30 for the oil change and $40 for the tire rotation, that's a total of $70. Secondly, when they did all the services the car was showing a notification as if the tire were not even rotated. Don't come here!!!!

  Julie Adkinson
5 years ago
The worst service experience i have, well really no service.I was told at 4 pm on a Friday afternoon that they probably would not be able to change my oil by the time the auto center closed at 7 pm. Due to earlier in the day the GM had sent The employees that actually perform services home and the one left had to take a dinner break at 5 pm. No employee from 5 to 6 pm on a Friday afternoon except the suit Dept manager(that does not go outside and work on cars) and the checkout girl(that does not work on cars) all the while besides my car, 3 customers had been waiting i know for over an hour and forty minutes, because that's how long i waited before i told them to cancel my service i would take my business elsewhere. Walmart did not care about service, customers or employees. If i could give a negative 5 stars i would.

  gene besok
2 months ago
Hard to get any help techs do not know much

  Sara Hollopeter
5 months ago
Never answer phone and never can find someone to help you. Always give you the run a round.Services: Auto tire replacement, Oil changeServices: Auto tire replacement, Oil change

  Christopher Wells
5 years ago
By far the worst and slowest automotive service I've seen. After waiting for nearly 30 minutes to get a sales associate to help I finally bought 2 tires and then waited another 2 hours before they called me back to tell me they couldn't do one of them because I was missing a wheel stud. I then waited around another hour to leave with just one new tire. 3 and a half hours for one tire mount and balance.

  Wayne Massey
4 years ago
So I had two blowouts on my camper about 30 miles apart. I put my spare on for the first blowout and didn't have one for my second blowout. Left the camper roadside and brought the two blown tires on the rims to Walmart in Enterprise Al. Went inside purchased two tires and I brought them out to be mounted. I couldn't believe my ears when the shop said it would cost another $17.50 to mount and balance each tire. I should have refused and demanded my money back. Went back in and asked the desk clerk why she didn't mention that the mounting and balance was extra and she told me I didn't ask. Well, I told her my camper was beside the road. How in the hell did she expect me to break down two tires and mount them.

  Guitar Serenity
4 years ago
If you want to waste time and pay alot to uneducated wrench turners and managers that don't give a rip about you or your car ,,, then this is definitely is the place for you! took 3 hours for a 20 minute oil change!Doug McMillon should be fired as CEO of this business and replaced!!!

  Jason Jungell
5 years ago
It sure why Walmart doesn't schedule more employees to work on Sunday at the tire & lube shop. Took 4 hours for me to get an oil change and tires rotated and balanced. Solution to problem, how about Walmart management call in a couple of employees to help out.

  Jim Ed Brown
5 years ago
Went in for tire repair. Tread on my tire was not very good. So the gentlemen said he had to wait on "Eddie" to return, and let Eddie make the call if the tire was patchable or not. In the mean time, I heard this other gentlemen explaining to another customer that he couldn't make any decisions w/o "Eddie." Her and I were told that "Eddie" should be back very soon, he went to pick up a part. Well, my car was in shop bay for over 30 min. And NO EDDIE. So I got the gentlemen to put my tire back on so I could leave. I dont know the circumstance, but to me, if Eddie is the only one that makes decisions, seems like Eddie should be there.All in, this trip to the Walmart Service Center didnt accomplish a dang thing, but wasted time.

  Child of God Almighty
2 years ago
Nice service, good tires, ok price , but the older guy who wrote up my service outside smelled like alcohol and beer. Very unpleasant and unprofessional. But I love wal mart.

  Armando De Jesus (Xtracto)
4 years ago
DONT COME HERE TO DO OIL CHANGE. my car got an oil change from here and when i go out after the oil change the oil leaks and started smoking all over. Came back so they can fix the situation and went out again and a very strange sound coming out of the motor. Went back again and told the manager rick scott to check that sound and saw that was the belt sounding because all the oil around the motor. He tells me that the only thing that they can do is file an incident report because they dont have a real mechanic to do this job of changing a belt. Went out again and the belt broke. Now i have to fix my van because of the oncompetence of the people working there. DONT COME HERE.

  Lody Doddy
2 years ago
The employees working in the auto shop need to be fired I told him that I wanted to keep my tires but instead they threw them out and when I said something about it they said that the tires had already been shipped off if you aren t familiar with auto mechanics never ever in your life take your vehicle to Walmart they should should shut the auto service down it s infuriating . You re desperate if you ever take your car hereService: Tires

  Jim's Gems
5 years ago
OK listen I never do this.. But we just waited 2 and a 1/2 hours to get An oil change... There was no I'm sorry for your Wait... There was no I apologize for your inconvenience... And there was certainly no one in a hurry to try to take care of everything... I recommend everyone in this world go somewhere else get your oil changed

  Peter Noreen
4 years ago
I had a very positive experience. I just needed a battery swapped out, and only had to wait about twenty minutes. They were very helpful and took it on even with only about 30 minutes left in their day.

  Laymon Hornsby
2 years ago
I was refused a rotate and balance. The Tech said the tires were to old. Mind you these are tires I purchased from Walmart as well as the lifetime balance and rotation.

  Rona James
a year ago
The workers that did the car was good BUT A SHORT supposed to be manager said rude things told me if he was me he wouldn't bring his car here....employeesService: Auto maintenanceService: Auto maintenance

  Kathy I
3 years ago
Walmart's Auto Care, has always been great, with the oil changes. The manager, is always friendly and helpful. And the assistant manager, the best. They have a great team there.

  Hayden Skipper
5 years ago
Slowest service I have had in a while. Ordered 4 new tires online, came to the auto care to get them put on and took them over 2 hours and I was the first person in line.

  Steven Norris
9 months ago
Very good people out in tht shop if you want good work ask for noah

  Roland Rathel
2 years ago
The worst experience I had ever had the customers had no smile and they had no enthusiasm and they didn t care about the customer I told him that I was in a hurry that I really needed the tire put on and they chose to take over an hour and I even saw one of the coworkers tossed my old tire across the shop this was very disrespectful and very rude I even offered them tips even though the policy they re not allowed to have to but nobody go here ever

  Robert Parker
4 years ago
Horrible. 2 hr wait for tire repair 10 dollar job with 2 cars in front of me. Should have been out in 40 min even if both cars in front of me got new tires.