Sam Boswell Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sadie Gentzel (Sadie)
a week ago
Excellent service! Very happy with everyone from the salesman to financing. Got a really good deal on a certified pre-owned vehicle. Everyone there made me feel special and appreciated. Very knowledgeable in every step of the buying process. I feel like they went above and beyond to make me happy and secure in my purchase. If you're looking to purchase a vehicle, I highly recommend the drive to Enterprise Al. Thanks to everyone at Sam Boswell.

  Robin Thompson
a week ago
I highly recommend Sam Boswell Honda of Enterprise, AL! More specifically, salesman, Trey! Trey is knowledgeable, friendly and not the least bit pushy!I was honestly not going to use this dealership because I had issues in the past with the service department. (They assure me that there is a new crew back there now and they are great-I will certainly try in a few months for my oil change.) A good friend suggested that I come and talk to Trey. I am grateful for his help and a seamless car buying experience.

  Myke Lewis
a week ago
Great customer service! Really appreciate the ease of scheduling an appointment for the maintenance on our Honda. Our service representative, Jennifer, continually kept us up to date on the progress of our vehicle. She answered all of our questions and worked with us by offering options on the extensive work that needed to be done. She demonstrated a level of knowledge on our services that was so thorough, I would almost believe she was doing the work herself! Jennifer also created a relaxed, almost family-like atmosphere that was most welcoming. I hope Bowell Honda is fully aware of the value Jennifer brings to their team.

  Caroline Guay
4 weeks ago
From the moment I stepped into the service center, I was greeted by top level care and attention, not only to my car but also to me as a valued customer. The waiting area, thoughtfully equipped with a children's center, immediately put me at ease.Every member of the team, from Jamie H who personally guided me through the service center to the mechanics who worked on my vehicle, went above and beyond to ensure I felt comfortable and informed throughout the entire process. Their commitment to exceptional customer service was evident in every interaction.As my car was being serviced, the team kept me updated every step of the way, providing transparency and reassurance. Their dedication to excellence and the guarantee on their service further solidified my trust in their expertise.From the warm welcome at check-in to the seamless check-out process, I felt genuinely appreciated and cared for by the entire team. Their exceptional service has earned my utmost gratitude and loyalty. I will undoubtedly continue to bring my vehicles to this location for servicing and consider them for any future purchases. As a deeply satisfied client, I can't thank them enough for their outstanding care and professionalism.

  Darnell Williams
3 weeks ago
First let me start here ...my salesperson trey was an outstanding guy pleasure to work with...but when it comes to his sales manager very rude and disrespectful. I was told never to come back to sam boswell honda in enterprise al because I told them I was not paying for bogus charges that was withheld and wasn't presented to me until i seen sale agreement. Was told a $1900 fee was added because the dealership added these additional items on car which was a total lie. The reality is These particular things comes standard on vehicle trim level at no additional cost to dealership and this sales manager got very frustrated with me and told me my business wasn't wanted there and for me not to return...im a disabled veteran who fought for this country and i wasn't treated with respect. So veterans beware!!!........update went to McConnell honda in Montgomery al and got same car $2000 cheaper a 2024 honda accord...with excellent customer service ask for john

  Levi phillips
5 months ago
All the sales staff was just great, Will, Wayne, Josh, Brunston we purchased a new 2024 Honda civic lx sedan. The finance lady was so nice. We will for sure purchase another vehicle from Sam Boswell Honda Enterprise Alabama again. My daughter is sooo happy about her new car thanks again.

  Martinus van Wely
a month ago
Satisfied customer here. I came in with a leaking tire that was beyond repair. In and out within the hour, and a reasonable price for the replacement tire. Good experience overall.

  Emma Atkins
a month ago
We had the greatest experience with Mandrell and Abraham! All the staff is friendly and eager to help. Props to them for getting us out the door with a 24 honda civic sport on the same day we walked in!

  Cpt Clint
a month ago
After multiple calls and filling out the confirm availability on the website Sam Boswell Honda finally got back to us to tell us that the vehicle was still available. What is the point of the confirm availability if you never get back to people?My other gripe is that after confirming with the gentleman, the vehicle was there. We proceed to ask about pricing seeing that we would have to drive almost 3 hours to them. The gentleman seemed like he was willing to "help" us get a "good deal." But once we informed him that we were approved for a certain amount and the amount that he quoted us was not within our budget he proceed to play hardball with us saying "This is the best we can do" and the price was more then what their website says.I guess Sam Boswell Honda didn't want to make a sale cause their employee sure didn't try to make us feel welcomed or meet us halfway on ANYTHING.

  Emmanuel
a month ago
Will is a rockstar. We found a car online and started the process with him over the phone. Easy, straightforward. Will picked me up at Dothan airport. Great and smooth experience.

  Wayne Bardell
10 months ago
Tyson Holder is our Sales Consultant of the Year! Super personable, honest, and very polite.This past weekend, we had a great car buying experience all the way around, spending part of the Saturday morning with Tyson and successfully trading in our vehicle and leasing a new Honda, Tyson was thorough, incredibly knowledgable of all the various models with the many options, and patient with all our questions. After discussing the three vehicles we had our eye on, he made some great suggestions and with the Sam Boswell Honda Finance Team presented us with three affordable financial packages within our budget. Quick and easy!Tyson s No Pressure sales technique was awesome. We appreciated having a candid and open conversation about the vehicles and purchase options. We can t say enough about how positive of a car buying experience we had and it was our pleasure to have sealed the deal with the Sam Boswell Honda Team on a fair price within our range and are excited to have driven away very content and satisfied.Not only was Tyson very accommodating with us, we couldn t help but notice the entire sales Team on the floor engaging with customers this past Saturday. We never knew a dealership saw so much action - customers having their car repaired, customers purchasing cars, customers walking around the area looking at cars - it was quite the place. They had refreshments and a children play area - I can now understand why their are so many Honda s in the area with Sam Boswell decals on the back. Fair prices with a warm and a hospitable environment.Thank you Tyson and Sam Boswell Honda!

  minyon levens
a month ago
I wanted applauds the service department at Sam Boswell SPECIFICALLY the Service Manager Jamie Uhlir. I took my vehicle in yesterday & after figuring the issue out in less than an hour she went above & beyond. My starter was out & would take 24hrs to come in. Jamie placed me in a vehicle so that I would not miss any work & also updated me until mines was ready. I was very pleased with her performance as well as all the members that reached out to make sure I was ok & comfortable while the repairs were being done. 10 out of 10

  Chad Hendricks
a month ago
First of all the only reason I m leaving a review is because I previously owned my own business and wouldnt or have I ever criticized someone coming in for an interview because of what they was wearing. Are you hiring the person or the clothes someone is wearing? Makes you wonder do you judge everyone coming into your dealership by the clothes they are wearing to determine if you will make a sale or not? I showed up for an interview to be a detail manger. The guy interviewing me said I can t believe you showed up for an interview in shorts and a t shirt. I explained I don t have dress clothes as if I m going to church that this is what I had. He then said it again. I have detailed cars and owned my own detail business for 7 years or so and have never in my life interviewed someone and criticized them for what they are wearing. I wouldn t recommend anyone going to this place to buy a car or get a job! If you do make sure your wearing dress pants and a button up shirt and a tie

  Barney Barnhart
a month ago
Charlie was amazing helping me purchase my new Hummer EV SUV! Great management with Max and Justin! Excellent support after the purchase. Would highly recommend!

  Deb Brown
4 months ago
Taylor is the best salesman ever! He was very dedicated in making this customer happy and very helpful throughout the entire process of my SUV purchase. Also, the sales manager, general manager and finance department all worked together to get the best deal for my needs. Great teamwork!

  Cindy West
a year ago
I am extremely impressed with the customer service at Sam Boswell Honda. We purchased a used Honda Accord from a friend for our daughter s 16th birthday. I brought it to the service department to have it inspected. The service manager Jamie Uhlir was unbelievably accommodating and personable. She even went above and beyond by having the car detailed for free because a part took longer to be delivered than expected. Tyler Tucker was our mechanic, and he caught a significant problem with the car. He was thorough and got the work done in a timely manner. They knew we needed the work completed before her surprise birthday party and they made us a priority. I will continue to use them for all of our maintenance needs. Thank you Jamie and Tyler for giving this mama peace of mind knowing that my baby girl is driving a safe car. Y all are the BEST!!!

  Ariel Welch
a year ago
Jake made SURE I got exactly what I was looking for. He went above & beyond to take care of my husband and me. Sam Boswell Honda was upfront and realistic about our expectations vs what they could deliver. I'll buy from them again in a heart beat.

  Pool Guys
3 weeks ago
Bought an Acura for $29,000.00 CASH!!! Within one week I had issues with the Auto start, the panoramic roof shade got stuck and my radio stopped working. They gladly accepted the car back and put me in a much smaller loaner vehicle for 3 weeks. I get my car back and the radio is STILL not working. I called back and They tell me it s nothing more they can do bc it s a recall and I have to take my car to another dealership to fix it. I m FURIOUS! They could have at LEAST put gas and sprayed the weeks of pollen off my car after driving 2 hours to get to them.I should have known to keep looking after they increased the price of the vehicle by $4k due to the market and would not honor the original listing price.

  Mandy Mack
7 months ago
We have bought several vehicles from Sam Boswell Honda. Everyone there is friendly and helpful, one of them being my son, Brunson. We are always treated with respect and never pressured. They are proficient in delivery and we are always out in a timely manner.Thank you again to Brunson and Renee for a wonderful experience, as always!

  Erin Dorenkott
3 months ago
I would give it a 0 star if I could. My husband bought a 2022 Honda Accord Sport about 6 months ago. He immediately had to have them fix the hood because when driving it looked like the hood was about to fly up and some paint issues. The hood that was on the car when he bought it was not even a Honda hood and the car was supposed to be a certified used car. There were no certified labels inside the hood. There was a bunch of back and forth with service department but the hood was replaced with a Honda hood at least from what we were told it came from the manufacturer . At this point who knows! When fixing the paint on the car they removed the Honda emblems and to this day we still have NOT received them and we were told the day we picked the car up that they would order them and call us when they were in. My husband called several times and service dept acted like they didn t want to deal with it and we haven t heard a word since. Again over 6 months ago! We are about to contact Honda corporate office due to all the issues we have had since purchasing this vehicle. I rarely leave a bad review unless it is warranted and it was definitely warranted in this case. ***buyer beware if you buy a certified used car make sure you check for the certification labels that should be on the inside of your hood.

  jlwii2000
3 months ago
Absolute terrible experience. They have been sitting on an SUV for months. I ask for a quote and offer a 5% lower price and they send me a quote with a higher base price then what they have listed on auto trader. Not wasting my time with a dealership that plays games.

  Dave E.
4 months ago
I will say that I was treated very well at Sam Boswell Honda. I did not find the car of my dreams at this time, but everyone was patient and showed us many of cars and I appreciate the time they took to do it. My experience was well and I would like to recommend them for your next browsing and or sale.

  Shannon Scroggins
5 months ago
I just left with my new Honda. I have purchased my last three Hondas from Boswell in Enterprise, AL they are my go to dealer. My sales representative was Jake and he worked his butt off getting me in this car in less than 24 hours. I would give 10 stars if I could. Everyone is so nice and they all will bend over backwards to get you in the vehicle you want. Thanks so much Jake & Kyle!

  Carrie Breashears
a month ago
Buying a good quality vehicle was PAINLESS & EASY thanks to how hard my salesman WILL MARLER, finance team & sales manager worked to get me the best vehicle & best deal despite my poor credit! They bent over backwards to make everything fall into place! I promise you wont regret using them to buy your next vehicle even if it isnt a honda! If they dont have the vehicle you want theyll find it. Everything about them is caring for you as a human not as $$$.

  Ashley
a year ago
My experience with this dealership was hands down the best. Renee was amazing and I will most certainly be happy to do business with them again. My family has bought several cars here and have all been more than satisfied with their experiences.

  Endres Ohana
a year ago
My husband and I just had the best experience buying a car to date with Sam Boswell Honda. Specifically with Amber as our guide to different options and Logan with the pricing. She was extremely knowledgeable and helpful. I and my husband did not feel pressured or stressed speaking with her and getting a feel for the car. Logan was very easy to speak with and broke everything down in a way that we could understand easily. They got us into a beautiful car at the right price point. This is the place to go.

  Christopher Paulson
a year ago
This is the second vehicle we have bought at Sam Boswell Honda. The staff is very friendly and sales person remembered my wife and the car she got. I felt very relaxed in my purchase and ended up with another outstanding vehicle. Thank you for the great service.

  Kristine Mcneally
9 months ago
My mom and I stopped by just to look around. We weren't swarmed with salesman as soon as we stepped out our vehicle (which has happened at other places). I have to say this was the smoothest process. The customer service is Amazing. Roger and Billy made sure my mother was comfortable and she got exactly what SHE wanted. They guided us through every step, made sure we understood everything that was going on. Renee in finance was on point. She knows her stuff and you wouldn't even guess how long she has been in that position. So, I just want to thank you all for making this experience so pleasant. Oh and I guess I should mention their prices are very fair, and they have a variety of vehicles to choose from.

  Cassie Stroud
a year ago
I just purchased my 6th vehicle from Sam Boswell Honda on Monday. From financing my very first auto right out of college to helping me get into my dream "mom" car, everyone has always gone above and beyond to make sure we were taken care of. Can't praise Josh, Logan, and Trey enough for helping us!

  Paula Salter
5 months ago
No answer no response. Tried calling several times with no answer. Needed to order a part. Completed the online form to order part with phone # for someone to call me back to let me know how much the part cost was and when the part would be in. NO response. Ended up calling and ordering part at the Honda place in Dothan. Do better Enterprise