Nissan Service - Mitchell Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charlene Lovett
2 weeks ago
I was treated with respect by everyone there. It means so much as we get older to know we still have value. Chris was so helpful, explaining my service contract to me. And James was as well. Nicholas walked me out to my car and erased the screen that reminded me that I needed to have the car serviced. Glad that was taken care of as it was annoying!Kimberly was very kind and sweet. I truly appreciate everyone there. I will bring my car back the next time it needs to be serviced.

  Tarna Winiarski
a week ago
Let me tell you what! Mike in service can fix anything for you. I came in for a service on my vehicle and he got me all tuned up. He is so good at fixing things I asked him to remodel my bathroom for me. He politely declined because he was already remodling his own. Great Service, Great Guy, at a Great Price. Thanks sweet Michael!

  Alex Lyle
3 weeks ago
Tonya in the Service Dept is the BEST person/thing about the dealership. She is AWESOME. Always good service...whether an oil change or more. Bought an Altima for my wife a few months ago and my salesman, James, was great!

  Carl Worley
a month ago
I have used Mitchell Nissan for 6 years. No problems. Unfortunately the dealership has implemented a 3.25% processing fee for all electronic transactions. I was informed of this only after the service work on my car had been performed. Since I m not in the habit of carrying around hundreds of dollars in cash I had to pay the add on charge. I need to investigate further to know if it s just Mitchell Nissan or all Nissan dealerships charging this fee. In the meantime I will not be doing any further business with Mitchell.

  Jim Smith
3 weeks ago
My appointment was at 10 am for tire rotation and oil change. I arrived 15 minutes early and was immediately meet by a service advisor. Car was checked in and I was directed to waiting area. Received a neat little e-mail where I could check the vehicles progress thru the service. First thing I noticed was the app said the car would be finished before end of day at 5 pm. This made no sense, since I stated that I would be waiting for the vehicle when I made the appointment and again with the service advisor. My vehicle was backed out of the shop around the 50 minute mark and the app changed to final inspection. 40 minutes later I was told my vehicle was ready. I find it hard to believe it took the shop supervisor almost as long as the mechanic. I'll also pass on the car wash next time since the vehicle was left with water spots all over it.

  MixedAdventures
a month ago
Nicholas Rankin was an amazing service advisor. Would recommend him to anyone. Brandon Miller was amazing at taking care of my tire issue.

  anthony pileggi
a week ago
Very prompt and courteous service. Everything explained in an understandable manner. Worth the drive to avoid local service.

  Stephen Morse
3 days ago
They did the oil change to my truck in 40 minutes. They did an amazing job on service.

  Ryan Phillips
a week ago
Very professional. Melina was very nice and knowledgeable. I highly recommend Mitchell Nissan to anyone.

  Megan Adams
a week ago
Great service and great employees. Always satisfied with my visit's at Mitchell Nissan of Enterprise!

  Orlando Lacey
2 days ago
The wait wasn t long got me in and out and also did a great job washing and cleaning the inside of my car 10/10 with the services.

  Rafael Gil
a month ago
There was a problem that kept showing up and no one knew what was going on. Mitchell s service department kept on top of it until it got resolved!

  Joseph Kirkland
a month ago
I Thought Something was bad Wrong With My Truck. Mitchell Nissan Technician look at it , and Figured What The Problem was Right Away.

  April Dixon
a week ago
Great customer service very visit, top Tier!

  Marsella Jefferson
3 weeks ago
Mitchell Nissan in Enterprise is the best ever place to purchase, service your car.

  Misty Cook
a year ago
I always schedule first thing when they open. They have always been quick and got me on my way. Didn t disappoint in that area. What they did disappoint me in was on the check sheet they give you when your done, it was written all tires had 35 pounds in them. I knew taking it my back tire only had 25. Got 2 miles up the road and checked pressure and what would you know. I didn t have 35 PSI. The tech that worked on car, took the short route. Makes me wonder did they do the 13 or 15 courtesy point check before giving me car back. But I still will go there. I just think loyal returning customers should get better deals on oil changes, rotation, etc.Service: Oil change

  Louise Carter
a year ago
Levi is the kindest , most respectful young man that I dealt with both times I was there. Extremely courteous, always made me feel appreciated. Sorry, I didn't get his last name but he was the one that did my write ups. Even the young ladies at the service area all had pleasant attitudes and a warm smile..Services: A/C installation & repair, Air conditioningServices: A/C installation & repair, Air conditioning

  Joy Hodo
a year ago
I am having going to have to take time out of my schedule to come back up there for them to reset the screen that shows my oil change has been completed.I understand that they are short staffed but I would have rather my car be there for 4 hours and everthing is completed than 2 hours and I'm having to return for something that should have been done the first time.It gets frustrating when this is an ongoing thing when I get service from you all.Service: Oil change

  Jason Enfinger
a year ago
The service men at Mitchell Nissan in Enterprise Alabama, were expedient and extremely professional with me, my daughter, and our vehicle! I cannot say enough good about the way they continually treat us when they do vehicle service for us.Services: Auto interior vacuuming, Oil changeServices: Auto interior vacuuming, Oil change

  Maddie Johnson
2 years ago
I ve purchased 3 vehicles from here and Mitchell Nissan has been wonderful to me. I use Joe and KT and they are both always very professional and helpful. They go above and beyond to help the customer get what they want and then they follow through to keep customer satisfaction up. The owners are wonderful as well. I would definitely recommend using themServices: General repairs & maintenance, Wheel alignment, Brakes, A/C installation & repair, Oil change

  Kevin Weeks
a year ago
I had a transmission service done on my Murano. It was done in a very timely manner and they also checked my vehicle out thoroughly. Would recommend the service department, James, and Darrell to everyone.Service: TransmissionService: Transmission

  Brandon Hampson
3 weeks ago
Best service in a 50 mile radius! Only place I will take my vehicle/s. Only place I trust. All other service industries in the area are straight up garbage and have done everything to earn that title! Aside from a few lazy salesmen that could have capitalized on some big sales, Mitchell Nissan is top notch. Almost makes me forget that I m buying a Nissan!Service: Auto glass repair

  Audra Kelley
2 years ago
I want to thank Mike and the service crew for a job well done. I had issues with my transmissions and Mike explained what they were going to be doing plus he promised to have my car back to me the same day and it was. The ladies up front (Kayla & Heather), thanks for giving great customer service.Service: Transmission repairService: Transmission repair

  Jordan Pridgen
a year ago
Kimberly in service helped me with a warranty issue and got it taken care! Thank you. Two other dealerships gave me a lot of issues and she took care of it all with no hassle. I drive a 22 frontier, million mile power train and 100,000 bumper to bumper. Will not be going back to the Florida dealership that me and the family bought FIFTEEN Nissan vehicles from. The enterprise Alabama dealership won me over. Can t thank you enough Kimberly! Definitely look forward to dealing with y all for all my future needsServices: General repairs & maintenance, Body & Trim, Vehicle Inspection, Vehicle safety inspection, Auto body & trim replacement

  Angie Johnston
a year ago
Had an appointment, still waited 2 hours. Wiper/washer fluid was empty when I got there, and still empty after full service. It was checked off on the checklist I was given, so I assumed it was checked & filled. Price had gone up since last service appointment as well.Services: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  Keef Pettis
a year ago
A really large wolf rat got under the hood in our 2021 Rogue and made some damage. I dropped it off late Wednesday, they called me an hour into Thursday with what they needed to do and had it ready to drive away Thursday afternoon. Amazing service, friendly staff and quick to get our SUV back on the road again. You will not be disappointed with Mitchell Nissan and that s a promise.Services: Electrical repair, Tire rotations, A/C installation & repair, Oil change

  Courtney Jones
a year ago
It is a pleasant experience to have vehicle maintenance performed at Mitchell Nissan. The service technicians have always been friendly, professional, and thorough (but not pushy).Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Dean Luther
a year ago
I took my car in for recall repairs. Also had a new battery put in my key. They detailed my car while it was there. It looked brand new. I am very satisfied with the service department. Thank you.Service: Auto detailingService: Auto detailing

  Joshua Odom
2 years ago
I dropped my vehicle off at 1pm to get brakes and rotors replaced. They drove me back to work and by 3:30 they called me informing me they were finished. So far so good on the brakes. Would recommend.Service: BrakesService: Brakes

  Lois Nelson
a year ago
Courteous staff and quick service. I have never had such fast service. I was out of the dealership within an hour. And they rotated tires, washed my car and gave it an oil change.