Battens Paint & Body Shop Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trionne Craighead
a year ago
This is what was done to my car and when speaking with the owner he claimed they didn t do it and was real NASTY even hung up in my face a few times I ve reached out to my insurance company to contact them this is unacceptable it s clear that my car was dragged and for the owner to be so nasty about is just down right disgusting

  Aaron Flowers
8 months ago
Wasn t pleased with the customer service of I believe it was the owner. But put it this way it wasn t a female employee, who was rude and real had me 2 minutes in already ready to leave . And I did!

  Ben Joseph
4 years ago
After months of consideration I have decided to write a review, but only after giving a major benefit of the doubt. Please do yourself a favor and take your vehicle elsewhere, if at all possible. I could write a novel about this place, but will only say that repairs were not performed properly, to include parts that were not correct for our vehicle. This was found after maintenance was performed in order to correct minor body part and trim alignment issues. To add to the frustration, the owner constantly dodges obligations and promises are always "tomorrow," or "next week." I'm sure there are more reputable places in town. I would take advantage of them.

  Michal Thornton
6 years ago
I was charged TWO HUNDRED AND TWENTY FIVE DOLLARS to have my car towed across town, and then to a dealership in the same town. That is absolutely unbelievable, especially considering I had the same car towed from DOTHAN to GENEVA the day before for only $52. And no one EVER mentioned that insane fee ahead of time, I only got to hear about it from the mechanic a week later. Now I have to pay or I won't be able to get my car. You people are scam artists. I will never EVER use this company again, and will make sure no one else I know does either. Absolutely inexcusable.

  Ashton Ace
5 years ago
As far as paint and body work they do really good work at a good price and get it done fast. If you get your car towed that's your own fault. Got my car back before another place could even get it in. Can't even tell where they did the work from other parts of the car.

  Dennis Baker
8 years ago
EXCELLENT Service. Took my vehicle in (small job) and had it ready the next day. Other body shops such as Professional Body Shop and Joe Hudson Collision center said it would take 2 months to get to it. Thats because they dont like doing small jobs. These people are very professional and honest and are highly recommended !!! Save time..go to them first!!

  Joseph Big Boddy Reed
3 years ago
Very down to earth business. Low prices on ordering car body parts and labor. Owner is a very cool and funny guy. I advise anyone that need any type of paint are body work done to CALL BATTENS PAINT& BODY SHOP INC. YOU CANT GO WRONG!!!.

  Kenneth Johnson
4 years ago
Would not give them any stars if possible. Didn t fix the car like they promise. Charged the insure company after picking up the car saying it was still in the shop and making things sound wrong with it. A month past and found out they didn t even put parts back on my vehicle. Even call my parents liers and was very rude

  Jon Ward
5 years ago
If you trust Edd Mock who is the owner, well good luck. This man over charged me for storage, over charged for towing, says he charges for towing according to bow much cable has to be used to pull vehicle onto rollback, starts charging when he get call NOT when he gets vehicle. Charged site cleanup fee but did not clean up anything. I could go on but you get THE picture.

  Jeremy Manning
8 years ago
A friend of mine had an accident and the vehicle was towed to this location. Now over a week later we get notified that they are charging us a $35 a day fee to keep it there and refusing to allow us to get personal item from the vehicle. With underhanded tactics like these I would hate to see the kind of horrid jobs they would do if they actually repaired a vehicle.

  Brian Mooney
7 years ago
I've taken my vehicles to Ed and his professional team many times and have had great experiences each time. I would suggest any of my friends take a stop and talk to Ed Mock about doing business before heading to any other shop in town.

  Kim Kilpatrick
3 years ago
Very friendly family owned business. Took care of my needs quickly. They took care of talking with the insurance company and had everything set up in less than an hour.

  Sol Martinez
6 years ago
These people are thieves I had my car towed to there facility after a accident that was not Caused by me, when I went to take my personal items out the vehicle they were alrdy missing (brand new tv radio)(entire sound system)( expensive automotive scanner)( tablet) and a lot more the owner is a load of bs and definetly unprofessional , they got away with stealing every item out of my car.

  Abraham Butts
3 years ago
Great people and excellent service an quick turn when you drop your car off for body repair

  Tommy Kandler
10 months ago
This is the only body shop you should trust in town.

  Susan Farr
5 years ago
Gave me an estimate on the damage in minutes.

  Tammy R. Watson
5 years ago
Maybe should say"willing to go the extreme mile. Good Service

  Harry Jones
2 years ago
Great place, friendly and knowledgeable ownership. Goes the extra mile.

  Kyle Everson
2 years ago
Not knowledgeable enough about the tech but the folks are cool

  Chance Petty
5 years ago
Quality work and no B.S. Good people you can trust

  Edwin Knowles
3 years ago
Good place to get car or truck repaired

  CHRISTOPHER TOMPKINS
a year ago
Great family and company

  Charles LaBarre
3 years ago
Great and fast service.

  Jamare Daniels
5 years ago
Very rude over phone

  martin cohen
a day ago
Great people fantastic workmanship outstanding. Keep up the great work, God. Bless you