Kronospan LLC

Reviews

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  Andy Cui
2 months ago
Lengthy Wait Times and Lack of Urgency at Kronospan LLCAs a truck driver responsible for timely pick-ups and deliveries, efficiency and punctuality at loading docks are critical. During my recent visit to Kronospan LLC, I encountered prolonged wait times that significantly impacted my schedule. Despite the warehouse being operational, there appeared to be a noticeable lack of urgency among the staff, which contributed to the delay.Understanding that delays can happen, clear communication and an evident effort to mitigate wait times can make a considerable difference in such situations. Unfortunately, this was not my experience at Kronospan LLC. I would appreciate seeing improvements in staff responsiveness and operational efficiency in future visits.I believe that addressing these issues not only benefits drivers like myself but also reflects positively on Kronospan LLC s commitment to customer service and operational excellence.

  Hannah Armbrester
a month ago
For us at the weighbridge we urge you to fill up before you come (shipping goes based off empty weight). We understand you want your actual empty weight but we have to go based off what you come in as. We are also a company that I say does based off if you have an appt. They will get you in and if you don t they will work you in. But you have yo understand sometimes we don t have a lot of people working so if you run out of time or think you will please let some one in shipping dept or at the scale house know you are leaving. And if you want to call ahead yes we do have a little bit of parking and there are a few places around us that will let you park over night but we will let you know approximately how many trucks are ahead of you

  Augustin Adombi
3 weeks ago
I was very skeptical about Kronospan because of the negative reviews. But my situation was completely different. I had 12 noon appointment but I got there at 10:35am and checked in with the scale people. The lady who checked me in was so friendly and helpful as well as the one who checked me out. I went and packed at the gravels. Had a call from shipping few minutes before 11:00am to go to a door. In less than one hour, a had a second green light and went for my paperwork. Wow, 58 pallets loaded in less than an hour? That was super fast. I was out by 12 noon. Thumbs up Kronospan. I wish I could give you guys 10 stars. Drivers, be on time and you will be out so quickly!!!

  Dedrick Burns
a week ago
Trust me do not load here!!! Sat and waited 10 hours like 3 hours they didn t even load anyone!! It s 6:04 and my appointment was at 11:00 am. Not one of these trucker that complain about the wait even if it s 4 hours I get the load and keep moving. But for this place I had to write a review. It s that bad

  Bohdan Mazur
a week ago
This tree hauling company is an absolute disaster. After wasting a futile 7 hours in line for loading, they exceeded my truck's weight limit, jeopardizing my safety and breaking the law. Their complete disregard for driver safety indicates that this company cares about nothing but its own profit.

  HARSH SHARMA
4 months ago
*No Overnight Parking(Even NOT in the Street Parking),*Washroom Available,*Fast Paper-roll Unloading,*Security People are Very Good,*Follow Truck GPS,If you want to See Overnight Parking there is one Pilot Pump 9mi away at Highway20,Moreover if you Came from Highway59,Then there is Big Truck Petro Pump at exit point of Highway59.

  Alexey P.
a year ago
driver be careful!be prepared to stand here for 6 hours or more, after loading you will probably have an overload, you will have to wait for the gate again, and after partial unloading (to make 79,999 pounds) you will go happy that you have escaped from this place. the time loss was 7.5 hours! at current order prices, it's better to go to work at McDonald's without putting your life in danger for 11 hours a day driving a heavy truck!

  cory wagner
4 months ago
Rc said 40 k. These guys loaded to 46k near to that and said load is what it is at present I m sitting in their dock waiting on what they plan toDo with the overage but they did say they would gladly unload the entire thing and cut me loose. I normally don t say anything about weight as long as I can scale it but won t be able to scale this they took one skid off for 42k I m just barely legal but according to their scale I was perfect. Great work guys 46 k wouldn t have been legal and your 42k is no where near that closer to 44,300 that means the 46k was closer to 50k not coming back here I d much rather be parked waiting for a load

  Cullen Yaw
6 months ago
At least they won't turn you away. I had to say something good and that was it. If you're late I hope you're not in a hurry. Five hrs and still waiting. Your reason falls on deaf ears. They are also rude,but passively. You can be assured to have a spot outside the gate for parking as you will be the last loaded.

  Matt Wright Hook em' Horns
9 months ago
The unproffesionalism and disorganization of this facility is immense!! I arrived at the facility an hour and 15 minutes early for an 1430 appointment time and I still haven't been loaded or given any updates on when I'll be loaded. I have read other truck drivers' reviews and the majority of them are unsatisfactory!! They state on some of those reviews that you'll be unloaded in a timely manner, but what is their definition of a timely manner??? I've been sitting here for over 5 hours and nobody has given me the slightest clue as to when I'll be loaded!! Conversely, there's been drivers who pulled up after I got here and they were loaded immediately!! Needless to say, I hope I NEVER GET A LOAD FROM HERE AGAIN!!! Beware drivers!!!

  Marquez Carruthers
5 months ago
The forklift driver ride around more than they load trucks I even seen one on the phone while driving a forklift this place is slow loading even if you arrive on time for appointment the forklift drivers are lazy

  Kristina Sheika
a week ago
This is the worst company I have ever been. Never go here unless you want to wait in line all day to load up

  Galen hoffman jr
3 years ago
Extremely long wait, my in time was 2:31pm est, out time 8:00pm est, had 15 trucks ahead of me when I checked in. Dock worker let me sit in dock after i was loaded they claim the bumper lock was jammed, i like to differ, if you see A driver sitting there after being loaded come out and check on the drivers , i could have been having a medical issue and needed help.I did receive a Nice drivers Appreciation gift bag on the way out. THANK YOU. no overnight truck parking

  Louis Chopin
a week ago
Fast Loading and a Truck Stop next door for Overnight Parking !!!

  Tykie Gloss
2 months ago
Take forever to load you been here since 8 am in it's 1 pm now and I'm still here. I will never come back here again

  Erikka Caldwell
a year ago
Very rude we sat for 7 hours to get in a dock. There were trucks that only sat 10 to 15 min and got loaded and headed out after asking what the issue was they try to say they had appointments when the paper work simply says they don't do appointments. After 7 hours of sitting to wait to get loaded. We finally got loaded then went on the scale we were over weight by over 3000 pounds. After asking the guy how long will it take to get get them to fix it he said shouldn't be more then 15 to 20 min. IT WAS ANOTHR HOUR. so a total of 8 hours waiting for this company.

  Nikolay Natchev
a year ago
I had appointment for pick up for afternoon , I called them a day before and asked them if they can take me earlier they said come in early in the morning and if not too busy we ll take you. And yes I just wait 2 hours and got loaded very quickly and correctly. Shipping guys are very nice and polite.

  Jared Snider
10 months ago
My company told me I had a 1000 to 1200 live load. Got there at 1015 wasn't loaded till 1330. 42700 lb loaded weight. People there were nice. 6.7.23

  Mythi McKinney
a year ago
First time here not bad at all. You go up to Weigh Guard station check in there's different locations you will be sent to. Ex: Dry van. Flatbed. Tankers everyone has assigned area for pickup or deliver. You get a peeper telling you what door and my pickup was 60minutes. No overnight parking and they scale you on your way out.

  duke a
a year ago
Checking in sometimes take a while, but for the most part its pretty smooth. The loading process is pretty quick and the forklift operators are very nice. I only wish the containers off the doors in the morning. Love this place.

  A Hafley
5 months ago
Kronospan is a great company! They are easy to work with, very responsive and always kind. Keep up the good work!

  Jos� Dom�nguez
6 months ago
I have a flat bed, I arrived at my appointment time and it was super fast.

  Favio Ramirez
2 years ago
What a great place to pick up or deliver.Very nice and friendly people starting with security guards they are so polite and professional and very friendly.And the rest of the staff too.You have to provide your pick up #. When you first arrived then go to second security and scale empty or loaded. Then is dock time they are so nice they even work you in if you early. Also you can scale there as well.I'm happy my company do business with this company very clean and organized.

  John James
a year ago
The poor pitiful me people that work here in the shipping department are lazy and worthless. I will never pick up or deliver to this place again. After waiting over and hour to get loaded I walked to the shipping office where 6 guys was laughing playing on their phones doing absolutely nothing I was told this it was going to be another hour before I could get loaded and they laughed about it I called the broker and canceled my pick up. In my opinion they are lazy little boys definitely not grown men and definitely do not care about the company

  Zachary Ricketts
4 months ago
Do not take a load from here. Worst place to get loaded. Will take forever.

  Min Alvarez
7 months ago
(flatbed driver)every time come to this place always I get loaded really quick and always friendly guard and friendly forklift driver.

  America Rising
2 years ago
By far the most trucker friendly place I've ever picked up at. The woman at the guard shack had the most beautiful smile and an a great attitude. In and out in record time. Easy docking here. Didn't see much outside parking.

  Theodore Rhodes Jr
4 months ago
5 hrs to get loaded I make money by mile nor hrs hope I never come here again

  Fahad
2 years ago
Fast loading friendly staff lots of room to get around. All around nice place. No overnight parking. But out side the Kronospan on the road there are many small area or gas stations can be a good space for truck for over night. Also there is a fly J truck stop 15 min a way from this location!

  carlton kerley
3 years ago
Do not come here . Even when you are in line waiting to enter . They let another company bypass you come in and fill the doors with dropped trls before any else gets a door