Mr. Transmission

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steen Insurance Adjusting
a year ago
Scott and his workers really did a great job for us and go out of their way to make sure you are taken care of. We had our transmission rebuilt three years ago and it s never had any issues and works like new still! During our visit here we received excellent service and quality top of the line transmission work. Thank youService: TransmissionService: Transmission

  Dusty Abs
5 months ago
Fantastic service and straight up folks here. Shane took care of my mom s transmission without hesitation tell us exactly what the problem was and got the rebuild done within four days. Sad day, I wish we didn t have to do it but very glad we found the shop.

  Joseph Niederbrach
7 months ago
I took my Toyota Tacoma in because the truck was shuttering when it shifted. They said there were no fault codes. However the transmission needed to be replaced for a cost of $4500. I took it to another mechanic in Dothan Alabama for a second opinion, and all he did was change the fluid and all the issues stopped. Mr Transmission was going to screw me for a new transmission at a cost of $4500!

  greg reynolds
a year ago
Straight shooters. I had my car towed in for evaluation. They ran a full diagnostics on it, called me back with their assessment and honest opinion on the next steps/options. Here is the kicker- it did not include using their services nor did they charge me for the diagnostics. I appreciate their honesty in their abilities and doing what is right for the customer versus just trying to get money out someone. That is a business practice that is getting rare to find nowadays.Service: Transmission

  Jean Walburg
a year ago
Traveling through Dothan on the way to PCB and experienced an issue with our front end and smelled something burning. Mr Scott and his head mechanic (didn t get his name) drove it and ran the diagnostic check. Couldn t find any issues (probably driver issue).They were very nice and made us feel better about continuing our trip. Thank you so much!!Service: Auto engine diagnostic

  Nathanell Killough
a year ago
DO NOT TAKE YOUR VEHICLE HERE. Let me preface by saying- this is one those places that is unethical in today s world - trying to feed on people who aren t educated and who don t have an understanding of drivetrains. I arrived at Mr. Transmission with my 2000 Jeep Cherokee. Upon arrival, I was met by a store manager and a mechanic. The store manager asked me a couple of general questions while the mechanic plugged into the computer. A few codes popped up on the monitor and the store manager proceeded to tell me that I needed a new transmission and that it would cost $3,800. I asked, how can you be so sure based on the codes that had popped up? To which he replied - I ve been in this business a long time . No one drove my jeep or asked me enough questions for me to feel confident in his response. They turned around and went back in the shop and closed the garage door behind them. I found another place in town called Transmatic Transmissions. I called them up- they said bring it over we will take a look. Upon arrival there, one of the mechanics (Eric) hopped in and we took it around the block. Eric was very honest in saying that he was unsure what was causing it but he would do his due diligence to figure out what was causing the shifting issues. He made no guarantee or promises and he was honest in telling me that he would have to drop the pan and take a look. They discovered that my wiring harness had fused together from time and engine heat causing the transmission shifting issues that I was having. The wiring harness is a sub $100 part. It just goes to show that the guys working at Mr. Transmission have one thing on their minds. Take it to Transmatic, those guys are honest, trustworthy, and dependable.Service: Transmission

  Jim Johnson
5 years ago
Had my Jeep Commander in the dealership for 3 1/2 months trying to settle with insurance company for damage caused by towing company. When I finally settled the dealership wanted me to pay upfront the cost of parts, somewhere around $4000. I took it to Mr Transmission, had it fixed for $2300 less than the dealership and was treated great by Scott. Now if it holds up I will be one happy camper.

  Drew Grigson
7 years ago
They easily identified and replaced a front axle for a very fair price!I tried diagnosing a bad vibration in the front end for months. I replaced 4 of 5 engine mounts and the vibration was still there. I took it to another shop and they replaced one axle, and it didn't fix the problem. Scott (from Mr. Transmission) drove the vehicle with me and I was able to explain the problem, which he identified as the other axle. He was easy to work with, honest and timely. Highly recommend them and will go back...but hopefully won't need to!

  John Heiss
7 years ago
They quickly identified my car's emergency problem, repaired it and I was on my way in 30 minutes from when I arrived there. Very clean facility. I was impressed with the diagnostic ability, friendliness and professionalism. I highly recommend Scott's service!

  candace Merritt
5 years ago
First of all, if it was possible to leave a 0 I would. Second, these people obviously think we are fools. After getting the truck back on March 30 we have had to replace at least five starters. Come to find out the problem is the flex plate, which is a part that is SUPPOSED to be inspected to make sure it is in good working condition, prior to returning the truck to the customer. This part IS IN FACT a part that is affected by working on the transmission. Now they tell us that even though it s not their fault they will only charge labor if we buy the part to fix it $500 more worth of labor. Now if it s not their fault then why fix something they didn t break. Just beware if you take your vehicle because you may end up like us. Vehicle that still won t run and $3600 in debt.Also don t believe their add for free towing with all major repairs. Even though it s not stated on their webpage it s only free towing up to 40 miles but they won t tell you that until after they ve already towed.

  Ricky Moore
4 years ago
Took my 2003 Toyota Rav4 in with transmission problems, would not shift into 4th. Gear. Was told the transmission was bad and would cost $2195.00 to repair. Took it to Advance Mechinics and told the Service Manager the problem. He said they were backed up for at least at a week. I told him I had done some research on this vehicle and the research said there was usually a problem with the ECM Modgule and if they worked on it they would have to take it to the Toyota Dealership and have it reprogrammed. To make a long story short I sent the ECM Module to a company in Buford Georgia and had it repaired at a cost of $75.00 plus $15.00 shipping for a total of $90.00, now the Transmission works like a charm. A long way from $2195.00.

  Ted Wernimont
6 years ago
On April 4, I was cruising along 15 miles south of Dothan, Alabama heading back to Iowa City, Iowa when the transmission in my 2010 Dodge Caravan totally locked up to the point it stalled the engine and the van would not move...the nightmare for a 70 year old couple in a strange state. I asked the kid who drove the tow truck "If I was your uncle, where would tell me to take your my car for transmission work?"He said "My dad always went to Mr. Transmission." I told him, "That's where we are going."They were very professional, getting the car in immediately and quoting me a price that was a large sum to rebuild the 6 speed transmission. Scott said they could start that afternoon, put me ahead of a couple jobs and get me back on the road in a day or two at the most. I had no choice so we shook hands.In private I called the transmission dealer in Iowa City with a great reputation and asked if the price was reasonable. The answer was yes, right in the ballpark.I am now back in Iowa City. We were on the road by 4:00 the next day and the car has run perfect since.Thank you to all the staff, especially Scott. You helped greatly to make an initially frightening experience into a seamless 24 hours where we felt supported and in good hands.Admittedly, I held my breath the first few hours after leaving Dothan. But here we are back home for two weeks and the tranny is smooth as silk.Thanks again, Ted and Yvonne

  Tom Graves
8 years ago
Extremely good svc! I have 97 Tahoe they rebuilt and beefed-up trans. I cannot say enough good things. Works Great! I highly recommend for any auto trans svc you need.Tom GravesEnterprise, AL

  Josh Fitzgerald
a year ago
Best service and over the top help to get me on my way. I live in florida but would consider driving up to Alabama to get my next transmission rebuilt!

  Mrs. Smith
2 years ago
If I could give 10 stars I would! Very professional, and straightforward. Mr. Scott is wonderful. Didn't think I'd be able to find someone that was honest about transmissions. HANDS DOWN BEST TRANSMISSION man around !!!!!!

  Joseph Taylor
8 years ago
If you are unfortunate to have transmission trouble these are the guys to go too. They worked hard to get my truck running right, and now it runs better than ever. Great customer service. Great people.

  Tony Antonivich
10 years ago
Friendly honest service....they fixed my transmission after the guy down the road didn't do a good job....If you're reading this you are likely trying to make a last minute decision on where to bring your car....I'm not sure these guys work miracles, but we'll be trusting them with our business

  Larry Mcalpin
11 months ago
Did a good job, price was as quoted. The warranty could be better.

  Linda Rodgers
2 years ago
Mr. Scott was very courteous and patient. He explain in detail concerning my vehicle. Thank you Mr. Scott Hartzell.

  Sarah Kellogg
9 months ago
Super helpful and kind when we broke down on our way to our vacation.

  Mekalah Jackson
2 years ago
I love love love them great price and fast work. Very kind and attentive.Service: TransmissionService: Transmission

  belinda walker
4 years ago
They did a wonderful job and had great turn around time!!!

  khasual entertainment
4 years ago
They dony answer their online messages. They send u to the page. Tell you to put in your info. And you never get a response

  Kenyotta Haire
3 years ago
1st time visiting this place despite the negative reviews. Grade A service and professional staff.Service: TransmissionService: Transmission

  Jay D.
2 years ago
Very responsive, courteous and professional!!

  Stan Sessions
3 years ago
Honest bunch.