Bondy's Lincoln Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Enfinger
4 months ago
Quick painless service with a small town feel. My service advisor Mr. Doug was very kind and friendly and quick and knowledgeable to my service needs. The service staff was all very helpful and kind and extremely knowledgeable! I would definitely recommend to anyone with a ford this is the place to get the proper service for your ride.

  Grant Griffith
5 months ago
My experience goes beyond 5 stars. The most important trait in a dealership is trust in my opinion. When you trust someone that is selling you something, and you feel that they have your best interest at heart takes things to a whole new level. So shout out to Lawrence Keener and Lincoln for the best vehicle buying experience I ve ever had. In fact, I bought my truck, left to buy another vehicle and came back and bought a second vehicle. 2 in one day, this is because of Lawrence and Lincoln. Really all a great group, but these two made the deals happen! These guys are too off the line and keep it real. Even if you are not in the market for a Ford, visit them, you never know and they will set the bar as what you should expect at a dealership.

  Ashley Douglas
5 months ago
Definitely recommend buying from BONDY S Ford! Great customer service, our sales rep John McCurly did a fantastic job helping us find what we wanted within our budget and was super patient! Financing was quick and easy-they even helped get us a better interest rate. Very happy with our experience and will use them again in the future!

  larry Krieger
4 months ago
The service here was beyond everything. I was not happy with FoMoCo that my local dealer would not do warranty and recall work on my small motorhome, but wow, Bondys was so On It handling my complex arrangements. They also got the work done in less than a day, when I had expected at least a week for parts and scheduling. Thank you all, I spoke to at least 5 people there from receptionists to service techs and everyone could not have been more pleasant or more efficient and helpful. Just wow, this says everything about the team and attention of the dealership.

  Melicia Banks
4 months ago
I had an appointment at 8:00 . I arrived on time. My checking engine light was on. My car was checked and they got two codes. I was told it was gonna take a while to check the codes. So I still waited. About 12:00 noon went back to check on my car the technician had gone to lunch. Still waiting and decided to go back about 1:30 to get my charger out my car and was told they got busy. I ended up staying at the dealership until 4:30 . Then got a call to come back because the cashier had forgot to get the $100 deductible payment after being there all day and having not eaten all day. This was the worst experience I have had at the dealership getting my car service. .

  Abbi Rushing
5 months ago
I brought my car in believing it was on it s last leg and the service department confirmed my fear. I got with salesman, Mr. Tony Ross, & everything went smoothly after that. I brought my car in Tuesday & was leaving with a new ride on Thursday, PERIOD. So CHECK THAT! Mr. Tony Ross was so knowledgable & answered all questions I had about anything through out the new process for me. After making the decision on a car I was looking for AND within my budget, he directed me to Mr. Lincoln Shorter in the financial department. Mr. Lincoln Shorter was so patient, helpful & assuring during the foreign process for me can you tell this is my FIRST car on my own? Thank you, Body s, for helping me quit my 2 day job as a hitchhiker! Service: Transmission

  Cynthia Willett
4 months ago
Pretty long wait even though I had an appointment for an oil change. Did not get a vacuum because I was told they didn't have time. Tires were rotated, and I've had to put air in them constantly since that day. I did appreciate it ride to a very close (but terrible) restaurant while I waited for service to be finished, which they said would be at least 2 hours. Overall pretty disappointed.

  Linda Justice
4 months ago
I really appreciate John MichaelAnd his associates. I recentlyPurchased a vehicle and I couldNot ask anyone to be any moreProfessional , helpful and accommodating with not only theSale but the follow-up afterwardsThis experience allows me toGive a 5 star review

  dana king
8 months ago
Vicki provided excellent service by picking up my car at my workplace and taking it to be serviced. I was kept informed if when they were coming and when my car arrived. Lori was great in scheduling the maintenance and keeping us posted on the progress and what needed to be done before charging for something we didn t agree to have done. She went over all the details and then we agreed to proceed. She also told me how many Lincoln rewards points I had and asked it I wanted to use them. The service was great and my car was washed and vacuumed as well. Very pleased with the entire experience. Thank you Lori and Vicki and thanks to the person who performed the actual service as well.Services: Auto brake replacement, Battery, Oil change

  denise jenkins
6 months ago
Excellence in customer service as usual with Bondy s Lincoln!Text alerts to remind you of your appointment. I appreciate that! Vickie and other staff are always on time and are very professional and friendly.Buy a Lincoln at Bondy s and you ll receive pick up service from your home and drop your car off when it s completed! Amazing service sets this company apart.Service: Oil change

  Teresa Davis
4 months ago
Bondy s Ford Service Department has always been there when we ve needed them. Whether it s an emergency or a routine visit, they work around our schedule and ensure we are satisfied.

  Joey Crema
4 months ago
They re Awesome!!,Dave in service has got to be the most knowledgeable Service writer I ve ever had the privilege of knowing,Won t go anywhere else #BONDYFORD#1

  Joe McNeely
4 months ago
They were able to get me in and out in a timely manner and all services requested were performed as expected. Robert is great to work with.

  Ellen Settle
6 months ago
BONDY S s and the staff that they hire, have always worked way above, and beyond all I could hope for. They have done everything they can, to make my experiences more than just pleasant. I eagerly recommend them to friends and relatives. If I ever get another car, It will be from them once again.

  Hilde Hodnefield
6 months ago
So I had an appointment with your business on Friday. I drove the car twice yesterday for short runs. This morning as I was getting in the car to go to church, there was nothing. I had gone to one of my Neighborhod car parts stores this past week to have my battery tested, and was told that the battery was good. Meanwhile the service person apparently did not check anything about my battery. So here I am on Sunday morning with no transportation. What Grade would YOU give your Service department? Oh yes, they told me that U needed to replace my Lugnuts. All of them. And I forgot to tell them to give me back the old ones.Please call me about 9 an in Monday morning.Hilde Hodnefield.Services: Tire rotations, Oil change

  Alan Koch
4 months ago
All the individuals here are courteous, friendly and professional. John Micheal in sales, Lincoln in finance and Laurie in service are great.

  Tyson Allen
6 months ago
A big thank you to Lori and the team at Bondy s. Lori was able to answer all the questions related to the engine problems I was having and made the process from drop off to pick up as smooth as possible.Service: Engine repairService: Engine repair

  G Keeper (We wear the mask)
5 months ago
"My experience at the service center was marked by poor communication, unexpected pricing discrepancies, and delays in notifying me about additional service. This has left me feeling untrusting of the service provided and dissatisfied with the overall process."

  Melanie Sellers
10 months ago
Was told to have my car at service department for an oil change by 8:30 for an oil change. Arrived a little early. Laurie, the service clerk, told them I needed it by lunch. At 11:30, I returned to pick up my Lincoln. They had not even started on it. Was finally called at 1:30 to pick up vehicle. Don t really find this acceptable. Need to communicate with client better.Service: Auto maintenance

  Tony Chesnut
6 months ago
Scott Carter and Bondy s made my vehicle buying experience smooth and easy. Will definitely do business with them again.

  Gynell Pettis-Hunter
5 months ago
Second vehicle purchased and will be back for a third! No pressure to buy, they helped with financing and they were beyond friendly. Ask for Lawrence and Lincoln! They will treat you right!

  siouxarmy
8 months ago
Able to schedule in a relatively short period of time. Bondys completed the oil change and washed our vehicle. Was not able to get our electronic issue resolved yet but they did determine the cause and ordered the back ordered part.

  Jim Williamson
4 months ago
Don't be surprised if the price that you're told for maintenance on your vehicle comes out different when you pay the bill

  Brenda Tomlinson
6 months ago
I got new tires for my vehicle and as usual Doug my service person did a great job taking care of everything.

  Raptor ops tactical Channel
4 months ago
Good company they work good with me. I definitely recommend them.

  Lucretia Johnson
7 months ago
Very satisfied with the service I received from Bondy s Service Department. Lori Smith always professional and has serviced my vehicle since I started using Bondy s. Service is great!Services: Auto battery replacement, General repairs & maintenance, Tire rotations, Oil changeServices: Auto battery replacement, General repairs & maintenance, Tire rotations, Oil change

  Arnold Helms
5 months ago
I purchased a 2023 Mavrick hybrid.I am extremely happy with the purchase, vehicle is excellent to drive and ride in.

  Jwm
9 months ago
Bondys service a Lori always do a great job. Timely. Friendly. Reliable. And. Vicky is great to shuttle me back and forth or get me my careThanksJayServices: General repairs & maintenance, Wheel alignment, Oil changeServices: General repairs & maintenance, Wheel alignment, Oil change

  Steph Roberts
4 months ago
Great service!! Answered all my questions and went over and above to help solve the problem.

  Lonzie Woods
4 months ago
Bond's is the best place to take my vehicle, the people there are Very friendly