AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K
9 months ago
Outstanding. We were in dire need of diagnosis and parts on a long journey... and it was the weekend. If it wasn't for Frank, we would have been delayed from our destination for days - literally. Thanks for being there and thank you for your knowledge and kindness.

  G A
a year ago
I am from North Georgia and was visiting a good friend on Lake Martin. We were out on one of his boats late at night. Boat had been running great until .. the outboard motor wouldn t start. THANK GOODNESS for a great trolling motor that got us back home an hour and a half later.So, I figured out the problem to be a faulty IAC valve and found that Autozone carried the exact OEM part made by Mitsubishi. The outboard is a 200 HP Suzuki 4 stroke so anyone reading this may have experienced the same issue with this part going bad.I called and ordered the needed part and dealt with parts Manager Bobby at the Dadeville Autozone. Bobby really went to bat for me and got me the part I needed faster than anyone else could. Bobby also gladly helped me pick out a new deep cycle battery for a boat as well. If you re in this area, and ya need anything auto or even boat related, I highly suggest giving this store a call and ask for Bobby. Excellent customer service from this gentleman and two thumbs up. I definitely recommend this store.

  Jim Morello
10 months ago
While at the cash register for check out the manager had a tablet at the register at a volume such that it was difficult to hear her. When I asked her why she had the volume so loud she totally ignored the question. This occurred at the Dadeville alabama store.

  mikey hallmark
7 months ago
Bobby and Cody was amazing best service I have ever had at a Autozone 100%

  cora bufford
3 years ago
The manager and other man working were super kind and helpful. Usually car guys talk down to young female, but that was not my experience. They had the parts I neededand provided wonderful service.

  Celia Rush
a year ago
I walked out! because customer service is awful. Several waiting and the employee was not at all trying to help, move forward helping others. Focused on the problem that was already solved.

  Aleem Gillani
3 years ago
The team there was a great help this morning. I needed a new battery. They tested the old one, confirmed it was bad, and installed the new one on the spot. Due to a shoulder injury, I couldnt help them so they did all the work. Thank you and I'll be back.

  Tom Stofer
4 years ago
I went to the Dadeville, AL, AutoZone Auto Parts store on Monday, Jan. 6, to purchase a battery for my lawn tractor. They had the battery I wanted but the shelf date was several months old. I asked a store employee if their batteries were routinely rotated and he said they were. The employee further told me that their delivery truck would be there on Wednesday. He seemed to indicate the truck would bring newer dated batteries. I left my name and number but never got a call. The following Monday I visited the store again and spoke to the same employee. He checked and said they didn't get any newer batteries in. He said he was going to the Alexander City store that afternoon and would see if they had a newer battery. He again said he would call me either way and let me know. I confirmed that he still had the note with my name and number. And again he never called. I sent an email to AutoZone's national website regarding their lack of customer service. They replied and said that my email was being forwarded to the district manager and that I would be contacted within 24 to 48 hours. That didn't happen either. I sent a second email to AutoZone letting them know that the district manager never contacted me. They said my second email was also forwarded to the district manager.A day or two later the district manager finally attempted to contact me. But by then I had already purchased a battery at O'Rielly's Auto Parts where, I must say, I received much better customer service.

  M.A.D. Ministries
a year ago
Bobby at the AutoZone in Dadeville was extraordinarily helpful when finding a much needed part for my 2007 Nissan Titan! Hat s off to you Bobby and because of your help AutoZone in Dadeville Alabama will be my go to store for my auto needs!

  James Garfield
a year ago
Awesome staff.. fast to service... helpful above and beyond. Especially the super nice woman that helped me.

  Wavann Martin
a year ago
Wrong parts ordered. Paid to have shipped but u can't get ur money-back for that. Waited a week on top of it. Disappointed

  Thomas Decker
a year ago
They had what I needed. Friendly service. I was in and out in a matter of minutes

  Cindy Cin Mills
a year ago
The women that work there are rude af.Both were on their phones and didn t even look up when I walked in the door and up to the counter.

  D Marier
a year ago
The young lady went above and beyond to assist me on a Sunday morning. She was awesome.

  Julie Smith
3 years ago
Johnnie is the best... excellent service and respectful and he knows his cars and parts. Could not ask for a better service.

  Sammie Boyd
8 months ago
Very limited selection of auto body and fender repair tools

  Terry May
3 years ago
Great service and they usually have the parts you need or they can have them the next day

  Jim Bx
3 years ago
The store is clean, well stocked, and the prices are reasonable. I always receive great service at this particular store.

  Charlie Roberson
3 years ago
They didn't have any of the parts I was after for me to finish rerouting wire harness, could not find part online, and no positive/negative battery post

  T. Adam
4 months ago
Staff above and beyond

  Billy Lane
2 years ago
Had the part I needed in stock. Stays open later than 5 so thats a plus.

  Clara Aristizabala
3 years ago
The gentleman helping me carried my items out to the car! That's a gentleman!

  marty arrington
2 years ago
Mr.Johnny is very helpful he will go out of his way to help.

  Jeremy Francis
4 years ago
Worse store of them all. All they do is tell lies half the people that work in the store has no clue about auto parts.

  Michael Cannon
3 years ago
Friendly knowledge help and got a resemble price on a quality oil change synthetic and 10000 mile oil filter and air filter

  Renorien
5 years ago
Awesome AutoZone with a huge selection of items and great customer service highly recommend

  BRUCE COLEMAN
3 years ago
New store did not have what I needed twice.Went to NAPA .

  Jeremy Davis
3 years ago
Johnnie is a great Manager and Parts Man!

  Debbie Dunaway
a year ago
Friendly staff. Found what I needed.

  gary youngblood
a year ago
Good service , good folks...