Floyd Auto & Tire Service, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Donna Stephens
3 months ago
Do not use this place for anything. I took my car in June for brake pads and new rotors. 1224.80 later because his mechanic broke something trying to get the brake off. I did add 2 new tires because he was supposedly fixing my car. I will add a copy of the bill.So here I am in December. The 2 tires that Ashley Floyd put on my car are slick as onions and when I hit the brakes it feels like the whole front-end is going to fall out from under my car. So I go to another tire shop and find out that the parts that Ashley Floyd charged me for....was never put on my car. So to get my car back on the road will cost me 1700.00. I AM LIVID!!. I called Floyd tire, Ashley was busy with another customer and was supposed to call me back. It has been 3 days now and no call from this place. So....as soon as I get over this flu....I will go see him and see what he has to say.Is this what everyone has turned to.....ripping people off of their hard earned money? Not here baby...not here!!Here we are January 8 2024. I call to speak to Ashley. He is out sick...oh but his little girl in the front wants to tell me what is wrong with my car! Is she a mechanic now? Didn't think so because she does not know what she is talking about. All she knows is what she has heard people talking and my review post and what she sees on the paperwork that comes across her. Is this how you do business? I still can't get over this little girl telling me what is wrong.Why me Lord? Why me?Nothing was wrong with my front end until I got it back from Floyd Tire. All Ashley would say was I needed to get rid of the car. Why? What exactly did you do to my car? I know it is messed up and I know what a 3rd mechanic is saying and showing me. How do you break the control arm taking the brake pad and rotor off? Explain that and send that girl back to class!

  chuck beck
5 months ago
I had an appointment 3hrs away that I had to leave for, they didn't have the tires i needed at the shop so they made a special trip to get the tires and get me on the road. Price was rite and the gentleman was honest and straight forward! Thank you for your excellent service. I will be visiting again in the future.

  Jamie Hammond
a month ago
Friendly service and quality work. They even worked with my busy schedule and were patient with my delay in getting the tires they ordered for me due to my schedule.

  Stanley Senn
2 months ago
I had a tire going flat .they were the closest to me. I showed the guy right were the hole was .I sat there for ever. They came in said I was ready .I paid them .just to pull up in my yard and heard something. I checked and they never even fixed the spot .I called and they had nerve to tell me .sir we tried to fix it ..I was like wth. Don't not go to this place for nothing.told him .I don't even have time to come all the way back .he's says we'll wat u want me to do about that

  LaKeyta Knight
10 months ago
Had an alert that my tire pressure was low afte and had to stop there between Troy and Ozark. I Had to WAIT for about 30 minutes. And on two different occasions I had to remind them that I was still waiting. FGS when you go to penzoil or express oil all you have to do is tell them u need air, pull up and they fix it. Turns out my tire was going flat and they had the nerves to say they didn't know what to do and accused me of riding my car until the tire got flat. The maintenance person had an attitude.

  Nick Winkler
11 months ago
Got me in on a moments notice when my tire went flat on long road trip. Drove to warehouse to pick up my rarer tire size and had me back on the road in under an hour. Excellent service.

  Karley and Joe McQuillan
3 years ago
Amazing service and prices!! These guys were literally life savers on our road trip! My husband and I noticed a leaky tire while on the highway and pulled over to a gas station to fill it up...the station didn't have air and we couldn't safely make it 3 miles up the road to the next station. Floyd's drove to us with an air compressor to fill our tire enough so we could follow them back to the shop, immediately plugged our tire and had us back on the road within an hour of pulling over. We made it back to MN no problem! Highly recommend to any locals or other passerby's!! THANK YOU!!!!

  Kendra Russaw
5 months ago
The female at front desk great customer service but one of the male staff very rude

  Allison Karsten
9 months ago
We always receive great customer service from the guys and gal here ! Prompt service and nice atmosphere. Thanks for all your help!

  dawn broderway
3 years ago
Awesome and fast service!! I just got a new set of tires and will buy all my tires for my vehicles from Ashley ! Check them out!

  christine palmer
2 years ago
Big thank you to these guys, got a tie down hook stuck in my tire, was able to drive to the shop, they had me back on the road in 30 minutes, made it safely to Panama City Florida,Thanks guys, your my heroes!!

  Kathy Little
a year ago
The best and friendly tire store you can ever go

  mickey hamm
a year ago
Great price and service and very helpful

  Keaton Price
3 years ago
Great service and prices! Will be back!

  michael griner
2 years ago
Best tire man in town

  Meg Stroh
a year ago
Disappointed