Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chandler Dollins
2 years ago
For a long time I have worked on my own vehicles - and still do. But for my work truck, I had always taken it to a Firestone for routine oil changes for convivence. I recently had work done that that required some more in-depth mechanical knowledge, and their repair failed. They had a warranty and would likely honor it, but I had something better - A strong referral to Estes.After years of being told by a few family friends, I finally took a vehicle in. I had a substantial amount of 'non-critical' work that I elected for. Kelly and Alan gave me a fair price on parts and provided their shop rate, which is very reasonable for a shop full of competent mechanics. Their estimate was accurate, I actually saved a bit off their original estimate!My experience has been wonderful so far. I can tell by talking to the owner, his number one goal is to maintain his integrity and provide an honest service. If the shop ever messed up, I have zero doubts they would take care of their customer and own it. Aside from my personal vehicles, I have a fleet of 7 trucks/ vans, all of which have been serviced in the past two months by Estes. I value my time during the day as well as my personal time. The value they provided by being no hassle, getting things done the right way the first time is essential to me, and they simply excel here.Services: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Battery, Oil change
Jammy Erwin
4 years ago
I started using Estes several years ago because the location is within walking distance of my office and I can drop off the car in the morning and pick it up in the afternoon. I've grown to trust them when they make recommendations and suggestions. You can believe them when they tell you that your vehicle NEEDS something done. It's a clean shop with friendly people who do quality work. Can't ask for more.
Douglas Bonfield
3 years ago
I've been using Estes Automotive for about 30 years. I have a 2000 Chevy Silverado which they have maintained faithfully for 19 of those years. I can think of only one time I had to return to address the same problem: when they went behind the dash, the mechanic forgot to reconnect the speedometer, which was speedily carried out while I waited. Great service!Services: Steering & suspension repair, General repairs & maintenance
Justin Donovan
4 years ago
I made a last minute appointment last week to get my truck serviced oil changed etc. the appointment was for Friday. I needed to get to Pensacola to spend Father s Day with my son and family so I called on Thursday morning to see if I could bring it in on Thursday so I could leave Thursday after work for Pensacola. Estes was able to get me in on Thursday morning so I could leave for Pensacola on Thursday after work and spend all day Friday with my family and son at the beach. Also the owner Kelly Estes actually gave me a ride to my office on Thursday morning so I could get my work done while they serviced my truck. They do great work and provide great service. Justin D.
David Strickland
a year ago
TAKE YOUR BUSINESS ELSEWHERE.If Estes doesn t like the look of you, your car, or the repairs that need to be done, they ll quickly decide they re not taking any new customers. When asked for recommendations on nearby garages, they ll shrug and say, I don t know. Call around. That gives you an idea of their place in the community.Cold, unhelpful, arrogant everything you DON T want in folks working on your car. LOOK ELSEWHERE.
Shannon Carden
a year ago
Unfortunately, they are no longer taking work from private customers- they only work on fleet vehicles. I ve used Estes for years to do work on an older Honda. They always did excellent work.
Mike Nail
7 years ago
I have used these guys for over 20 years now. They have fixed my car, my mom's car, my grandmother's car, as well as countless people's cars that I've referred to them. They are very professional and do their best to stay up to date with all of the latest technology. Kelly is a lifelong technician, and I'm convinced that he can fix anything. Mike has been in the business even longer, and knows exactly how to handle things. I love using these guys.
john nealy iii
5 years ago
One guy I talked to was pretty cool. But the owner or boss was a racist. Was very rude for no reason and wanted to charge me 400 dollars for a wire that came loose from the window panel. On a 1970 Bonneville took 5 minutes to fix. The cool guy put me down for day to get it fixed and the boss said"No, I don't wanna even look at his car unless he has 400 dollars". Wow
jon bernreuter
6 years ago
I have taken my cars to Estes Automotive for over 20 years. They do excellent work. I have never had a problem that they could not solve.
Dee Harrell
5 years ago
Best mechanics in B'ham! Always lets you know what needs to be done before working on your car, honest and trustworthy. Plus, my car always comes back to me clean! :)
Jerry White
a year ago
Mr. Estes very helpful getting me back up and running. Would definitely recommend!
charlotte bowers
4 years ago
Car Service at its Best!Friendly staff, prompt service, and a ride to/from work while the car was being serviced. Prices were reasonable. I couldn't have asked for anything more.
Emmanuel Allen
7 years ago
Terrible experience. I will never take my business there again. Customer service was awful. The manager cursed me out! They stripped my lug nuts and tried to charge me for them. The old guy needs to retire. Poor all around service.
Josep Rubi�
6 years ago
I went there as it was recommended from another mechanic in town. Really nice people, honest and good service. I would recommend this place for sure.
Glenn Rayburn
6 years ago
Very professional mechanic shop. Very well organised and clean, courteous and knowledgeable staff. Look forward to doing business with them again.
Paula Randis
4 years ago
Took my car there they told me I needed 3500 dollars worth of repairs made me scared to drive it I took it to another mechanic who fixed the issues for 800 dollars never go to Estes
Mike Kelley
5 years ago
Service was professional and friendly. Van was repaired as requested. Also washed. Thank you Estes Automotive
Killian Wiff
2 years ago
This place has been taking care of me for years. Great people, great shop.
Paul Cipollone
5 years ago
The are a rarity; an actual, honest garage. Been numerous times they could have robbed me blind, but didn't.
Green Garage
6 years ago
Kelly and Mike are great people and do business as it should be done.
Russ Pate
5 years ago
Get your wallet out if you have to use this place. There are no minor repairs here. Customer service is pretty bad too.
Sarah G
3 years ago
Excellent service! Quick, reasonable price, great customer service.Services: General repairs & maintenance, Auto engine tuningServices: General repairs & maintenance, Auto engine tuning
Casey Hooper
7 years ago
Good service Mike and Kelly real good people
Jonathan Orr
2 years ago
Very good place , top notch repairs .
Chris Harris
5 years ago
Great shop. Good guys.
Katie
6 years ago
Super nice and very fast
Randy Williams (Pac Man)
7 years ago
Good shop
David McCaleb
4 years ago
Honest dependable repair shop
Jake McNair
5 years ago
Not sure
Terry Willcutt
2 years ago
Great Place