Mavis Tires & Brakes
4.8 (1112)
1701 19th St N, Bessemer, AL 35020
(205) 445-9837
mavis.com
Claimed
Service options
- In-store pickup
Introduction
Mavis Tires & Brakes is a tire shop, auto parts store, auto repair shop, and brake shop located in Bessemer, AL. They offer a range of services including in-store pickup, in-store shopping, oil changes, and more. The shop is wheelchair accessible and LGBTQ+ friendly, with appointments recommended for service.
Services offered: Tire shop, Auto parts store, Auto repair shop, Brake shop, Oil change service.
Mavis Tires & Brakes Reviews Summary
Pros
- Excellent customer service with friendly and knowledgeable staff like Timothy, Angela, and Sam.
- Efficient and timely service, going above and beyond to assist customers quickly.
- Competitive pricing, great deals, and discounts offered; transparency in explaining services and pricing.
Cons
- Occasional delays in service, especially during peak times.
- Some customers experienced minor issues like longer wait times for tire changes.
Suggestion
To improve service efficiency, consider optimizing workflow during busy periods to reduce wait times for customers.
Positive Words
awesome, great, friendly, helpful, recommend, professional, knowledgeable, efficient, timely, transparent, competitive, excellent, above and beyond
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
205 Vape Shop
a week ago
Always a awesome experience! They take care of you here and stay open late for us busy people that can't ever get to stuff in time. Thanks for being here y'all always happy with the service.
Sherrie Mosely
a month ago
Omg! When i say i received wonderful service here i mean it! Tim was great , quick and informative great attitude a real people person he worked a deal for me for my breaks and routers that i couldn t refuse. Thank u so much ! From a now loyal customer
Trevor Tabb
4 days ago
Walked in from a long day of work and was having a hard time trying to get an oil change at other places but once I got to Mavis Ms. Angela made my day much better, highly recommended!!!
Joel Pearson
3 months ago
Went last week for a rotation and balance on my Ram truck. Staff was attentive and knowledgeable. The work was done in a decent time and was very reasonable.I'm very satisfied. I'll be coming here for service again!
Marina Jagic
a month ago
Literally the best! They had great energy, worked with me on all my needs and went above and beyond ! Definitely recommend and will be referring everyone i know. I will always be back!
Lee Abts
2 months ago
Great staff. Timothy was awesome. Worked with me on a great price. Polite and the work was done in a timely manner. This will be my only tire shop I go to in Bessemer/ Birmingham area.
Chanler Hankis
3 months ago
Sam and Tim and the team they had here at Mavis. They were the absolute best I could ask for. My Fuel line was messed up and spraying gas everywhere, they stopped what they were doing and helped to the best of their ability, went above and beyond for me, made me and my significant other feel welcome in our time of peril. I would HIGHLY recommend coming through here and seeing them.
Michelle Andrews
4 months ago
I was treated with respect and kindness and was very much informed of everything that went on with my vehicle. The manager and his employees was very respectful, and they took care of my vehicle, as if it was their very own, and when I got my vehicle back, it ran better than it what it did when I brought it in there. I recommend for the The manager Timothy Stanford and his employees to get a raise because I went above, and beyond what my expectations were
La Derian Tabb
3 months ago
I ve been going here a couple of years now. Mavis most definitely got my back, especially my guy Sam. Give him shout when you re there. Great with customers very helpful and he s super cool. Mavis in Bessemer
Carmalita Bowens
2 months ago
Wow.. talk about great service, was in and out. They even found a nail in my new tires I didn't know was there. When they say we look your car over fully they do.they fixed it, I was on my way. I give this place a
David E Stanford Sr
2 months ago
Wow the service there was awesome. An the gentleman at. The front counter name Timothy explained every step of there process . I wish more people an placess had the kindness an respect that he show for y'all's customers.
Margaret Pierson
2 months ago
Angela and Tim were amazing helping me get my new tires! Excellent prices, excellent customer service! Definitely recommend going to see them!
Kimberly Hardin
4 months ago
Called and Sammy answered, first time ever visiting and getting service from this place, excellent help and customer service, made it to the Bessemer location @ 1701 19 st North and at the front desk was Timothy, superb customer service and the service guys were adjacent to the managers, everybody was honorably respectfully professional going above and beyond with kindness and understanding of customer s needs BEST ATTITUDES and the work speaks for itself plus them, precise and correct. Thanks Guys, I ll be back in my Arnold Schwarzenegger voice . DON T CHANGE because times and people have changed drastically. You earned another woman s trust and business.
Rachel Reeves
a month ago
Amazing service. Went above and beyond what I expected. Brandon Porkchop did an amazing job. Could ask for better service and will definitely be back!
Breanna Duplantis
3 months ago
Thanks soooo much to Sam, Tim, and the great team at Mavis for getting us back on the road for our long trip home! Our hiccup on the road, which initially had us worried that we d be stuck and missing new years with family, turned into a lucky day with the help and phenomenal customer service from these guys! 10/10 recommend for even your smallest of vehicle issues.
James Lisenby
2 months ago
Took a little longer than I expected considering they took my car back upon arrival, but changed my tire and provided good service. Offered a discount for a review also so always looking to save their customers a few bucks.
jeffrey andrews
2 months ago
Great service. Took care of wife's car and have full faith they did a great job. The manager is awesome at explaining what is needed and why.
Kayla Kennedy
2 months ago
This place is awesome! Great service and super fast! The prices were the best in town!Angela was super friendly and great with all the customers!
Gary Pierson
3 months ago
Angela and Tim were very helpful with my issue. They took care of my vehicle and were very pleasant to do business with. They will definitely have my business from now on!
Malaisha Grant
a month ago
Absolutely satisfied I was in and out and Angela had AMAZINGGGG customer service.HIGHLY RECOMMEND going to Mavis they get the job done!
Michael Payne
a month ago
Mavis tires took of my flat tire. It was late in the evening nice friendly service. Angela and Timothy exceptional.
Bess Griffin
6 months ago
They were kind and understanding. Very professional and gave me updates towards the completion of the installation of my tires. I recommend them. They gave me a lifetime warranty with tire rotation that fits my budget.
Mark Vega
2 months ago
Angela and Austin were awesome! Got me in and out! Definitely recommend coming here!
Bailey
a month ago
Timothy helped my with my car! He was nice and quick! Would highly recommend !
Drew Lowe
3 months ago
The techs did a great job.. fast service.. Service Manger is awesome. Store manager n service manager got the place set up for success..
Luhh Reik FOC
2 months ago
Came for an oil change and the customer service was so great definitely will be come back next time for me next oil change
Krystain Delilah
2 weeks ago
Angela took care of me & helped so much! She was so sweet and explained everything to me so that I understood everything correctly! I will be back!!
Angela Jacks
a month ago
I had my breaks and rotors done there, and just had an issue with my coolant tank. Mavis fixed everything and had great work and prices.
ray boogie
3 months ago
These guys are great....very precise...professional and very explainable and detailed on every issue I had with my brake issue. As a responder with disaster unit I will tell everyone about how they treated me with top rate professionalism
Kamilya Smith
2 months ago
Timothy was very nice and professional. He gave me now problem with my warranty got in and out thanks