Step One Chrysler Dodge Jeep Ram Andalusia Parts Department

4.8 (24)

  602 Western Bypass, Andalusia, AL 36420
  (334) 222-4171
  chryslerdodgejeepramandalusia.com
  Claimed

Auto parts store Car battery store

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Les Cohen
4 months ago
Definitely The best customer care, and it was my first experience buying a truck from this dealership and I would say it went flawless. Sales rep was very nice very cooperative and very helpful. I would definitely buy another vehicle from them.

  Tondra Owens
5 months ago
Very good customer service was supposed to have vehicle detailed. One of the worst details jobs I ever seen. I asked for extra key fob cause only got one and the response was well you bought a used vehicle I even bought the key fob and have to pay to get it programmed

  Angie Theus
6 months ago
The ladies at the service department were very helpful and made sure I was comfortable while waiting for my oil change. Made sure the paper they put in floorboard was removed and sent me on my way with a smile.

  Ashley Mitchell
6 months ago
I was able to get same day service, I waited for maybe an hour, and the staff were super friendly and kept me updated on the status of my vehicle. Every time I come to this dealership I have a positive experience.

  Larry Popwell
6 months ago
Great service, when I need it.Best service representative in automotive business - Tonia.Love my Pacifica Hybrid 90,000 miles, and still purrs.

  Hunter Walker
4 months ago
Very wonderful place great people. Broke down on the side of the road and they got me up and in a loaner very thankful for them.

  Randy Crews
6 months ago
Had an appointment for recalls for my 2022 Dodge Ram 2500.I called before going to make sure they had everything. I got there 20 mins before my appointment sit there for two hours and was told they would need to order part and need to come back for a two hour download. I will be changing dealerships

  Rita Dyess
5 months ago
I ve never had a problem with service there yet. Always a pleasure doing business there.

  Jane Harper
4 months ago
great service and customer care as soon as I stepped in the door

  Reginald Julian
6 months ago
Very professional and kind! Tonia Peyton Libby and the other woman were absolutely amazing friendly and very respectful!!

  jake ryan
5 months ago
Great service and communication before and during my trucks service!

  Don F
6 months ago
Was well informed and kept up to date on process. Repairs performed were successful

  Marjorie Mosley
6 months ago
They always take great care with my vehicle

  Roland Brown
5 months ago
Always have friendly courteous service.

  Mattman Mantis
5 months ago
Great service!! Thanks

  Jim Harrelson
6 months ago
Very polite and professional

  Karen Bowers
7 months ago
Great service.

  Jacgueline culliver rodgers
7 months ago
Excellent service

  lynn russ
6 months ago
Good service

  Opening Hours

Monday 7 AM-6 PM
Tuesday 7 AM-6 PM
Wednesday 7 AM-6 PM
Thursday 7 AM-6 PM
Friday 7 AM-6 PM
Saturday 8 AM-2 PM
Sunday Closed

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