Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JS Mc
7 months ago
AutoZone! So much more than an auto parts store! The associates are so helpful and inspirational! Can they all be Zen Masters or was I just incredibly lucky?!? An entire wall of batteries- no wonder the very atmosphere is ionized with excitement! Ignition coils exciting every make and model of human on this planet! Every aisle is like an out of body experience! I ll be back tomorrow for wiper blades or maybe fender fasteners! Any excuse to come back!
Ashleigh Holloway
a year ago
The 5 stars is for Phillip! He is so wonderful and If you looked up the definition of customer service Philip's face should pop up!! He was wonderful and very patient when I wasn't. Phillip went above and beyond! He deserves more than 5 stars! Eli is good, too! THANK YOU GUYS!!!!
Rody Daw
4 months ago
Still the best customer service in the area
Mike Pirate Johnson
3 years ago
Love this place! I'm not a big car guy but I can fix just about anything. That being said, sometimes I have questions about a how to, or diagnosing something in particular. The people who work here are absolutely the best. They'll listen to what you have to say and recommend the next step. I've never had them try to upsale a product or part I didn't need, and they're friendly and good humored. Top notch place!
Patrick
3 years ago
Hey Folks! I believe in giving credit where credit is due, so here it goes! I m from Minnesota and was driving my truck to Florida. Not long after crossing the border into a Alabama, my truck started acting up. I was desperate to find an auto parts store that could help. Typically, because I never have much luck with employees at auto parts stores these days, I wasn t very hopeful of resolving my issue and making it to my destination on time. However, I pulled into an Autozone in Andalusia Alabama, where I met the two greatest employees EVER...Susan and Tommy!!! Not only were they extremely friendly, given how busy they were with constant customers, along with dealing with me...but they went far and above necessary accommodations to ensure I got exactly what I needed and what I needed to get the job done! I could not and can not thank them enough. I ve dealt with various businesses and consumer based companies across the country. It comes with great passion to say AutoZone should recognize Susan and Tommy for being the greatest example of what an incredible employee should be, as well as use their skills as an example nationwide. Susan and Tommy, I thank you for all your help and saving my vacation!!! I applaud you both and hold you in the highest regard!!!Management, I urge you to take notice! You have two real winners!!!
Sherita J
2 years ago
I had a great experience at Auto zone this morning...I am so sorry I can't recall his name....But he had great customer service and I purchased a battery and windshield wipers....This employee went out his way to remove my old battery and old windshield wipers and installed the new battery and new windshield wipers onto my car...Very friendly and very helpful...This is the place to go get parts for your Car...Great Service/Friendly and goes the extra mile to make you feel right at Home...Check out Autozone for your Car and you will feel the same experience I felt today....Great Job!!!
Jared Eastman
2 years ago
Even after my screw up of giving the wrong make and model of vehicle the first time, then giving the wrong year the second time and two returns later, was not made to feel like I did anything wrong and returns were fast and painless.Lee's awesome, give him a raise!
Marla Brewer
4 years ago
I called before went and as promised they had just what I needed in stock. The young man helping me even attempted to put the part on for me, but it required more time than he had. But his advice still saved me a lot of money.
Jared Foss
6 years ago
If you have questions this is not the place to go. They have very little knowledge about anything automotive. I tried to have an alternator tested and they didn't have a clue how to work the machine. When they did finally get it to work they told me my alternator was fine when in fact it was completely bad. The people there are nice but they need to hit the books and learn more about the stuff in there store.
Jeremy Caddell
a year ago
Was in and out fast , seemed a little under staffed at the time but that didn't impact the friendly and helpful service at all.
N�t S�re
4 years ago
Okay, full disclosure: I've worked with AutoZone. And sure, it's a corporate parts store. But that doesn't mean it doesn't have heart. I know some people have had bad experiences in some of the stores, but that's going to happen at any nationally available franchise. It's the people inside that make the stores what they are. The stores I worked at all had decent people who both tried to help customers, and, just like in any other job, also complained about the customers who made helping them more difficult. I mean, the system AZ uses is set up to help people find parts for certain cars. Not necessarily certain custom builds. If you walk into a parts store looking for an oxygen sensor to fit a 2013 Chevy Malibu, that's going to happen a lot more easily then trying to find a (insert colloquial or regional nickname your dad had for a specific part) for your 350 engine that came out of a 70s Monte Carlo, but with the flywheel from a early 80s Silverado, and the intake manifold from your brother's old Buick. I'm not saying that they won't find it, but temper your expectations. Most parts store workers aren't certified mechanics, so can't tell you what's wrong with your car, especially if they can't see it for themselves and just have to go off of your meager description of the problem. They can't spend 30 minutes trying to figure out the part you don't know you need when there are 10 other people who just want to buy a spark plug. Just try to be considerate and collect as much information as you can before you go looking. It will go easier on everyone, and probably save you both some time.This shop seems to have some pretty knowledgeable people inside of it. Most of them are more than willing to try to help you out when they can, but of course they have a job to do for everyone, and can't give any single person all their time. Come on- we all have Google & YouTube, so if it's something you can figure out on your own, do that! You'll gain a little bit of knowledge about your vehicle, which will help you take better care of it.
Mister McVee
a year ago
One of the most helpful places I've encountered in car repair parts. The night manager ,Lee, is as good a guy I've had the pleasure of meeting.
Kyle Whitson
4 years ago
The manager was an excellent help. He probably saved me several $100 Bill's. I told him as I tell you, FROM NOW ON WE GONNA GO TO AUTOZONE FIRST!
Cherie Higgins
11 months ago
Had the parts I needed on hand. Friendly helpful staff that will even help a woman find what she needs.
Becky Baskerville
5 years ago
It was a very warm day and could tell the girl helping us with out truck lift gate didn't really want to. Expensive wiper blades too. That's OK, there's always Walmart
Jerry Mcmahon
7 months ago
Great store great people and excellent prices
Ron Yogi Terry
7 years ago
My wife and I have several older vehicles that we keep on the road for economic reason, and over the past 15 years the people at Autozone have stepped up and went above and beyond to help solve our problems and keep our vehicles on the road. From Gizmo my 1998 tracker that I have owned over 16 years, to the wife's Jeep Cherokee that she uses to deliver the mail, they are the best..
Mark Griffin
a year ago
9 times out of 10 they have what I need and they are ALWAYS friendly and MORE than willing to help you at.
Heidi Boehning
6 years ago
Our car broke down on our way to Florida, it was New Year's day and they were very helpful! They got us our part and found us a place to get it fixed! We were on our way back to Florida in no time! Thanks so much!!!
Tyler Heartsill
7 years ago
Most of the employees are actually knowledgeable about vehicles and mechanics. They can actually tell you about the part you are looking for, not just look it up on the computer and tell you the price. The employee staff is actually helpful here.
Gloria Perry
2 years ago
I was there with a friend. The helper Gabe I believe that was him name was really friendly and gave good service.
Angela Robertson
2 years ago
I had help with my car putting my bulbs in, I had an issue wit my hornets on my passenger side an they resolved the issue for me they were the best thanks you guys
Melissa
a year ago
We would thank the team at Auto Zone and especially J. For their service in the heat today. Thanks again
CrystalSky
7 months ago
Andalusia Auto zone helpful and friendly. Great experience.
Rody Daw
2 years ago
Always got down to earth employees here And the manager does well. The employees are awesome keep it up in the zone!
Charles E Watkins
6 years ago
Very professional and knowledgeable about their business.Very willing to go beyond normal duty to help customer.
Marla Shaw
5 years ago
No matter what I go in there for they are ALL knowledgeable, helpful, and courteous. I'm thankful they are open every day!!
Don D
5 years ago
Jam up place even better people working there and most helpful and friendly will do all my parts business with these people
Brandon Harris
2 years ago
Very helpful , and friendly service! Great place to pickup all your automotive needs.
Stacey Frank
2 years ago
My go to for auto parts, mainly because Lee is super helpful and friendly. Store always clean.