Jason's Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lane Golden
a month ago
First off I d just like to say I have much respect for Jason and everyone who works at his shop. I brought my truck up there to get the transmission rebuilt. But like anything everything doesn t go right 100% of the time. On my way home a hose had blow out of the kit that was installed(this was not on Jason s shop fault) it had a manufacturer defect that couldn t been seen just by looking at the hose. But regardless of that he came out on a Saturday to replace the hose outside of business hours. I d recommend Jason and his shop to anybody they did an amazing job. Just wanted to say thank you to everyone involved. 10/10

  Cortorica Brown
a month ago
Thanks again Jason!!! I appreciate the great service and your willingness to help. Not only did they fix it in 20 mins he also took the time to show us how to fix the problem if it ever happens again. I highly recommend your company for any roadside assistance!

  Darrin McGee
3 months ago
We were traveling for work and broke down on I65. They came right away and helped set us up with a rental car and hotel room. Being from out of town they were very friendly and quick. Car repairs were done ASAP, and very fair with prices. I wish everyone handled their business this way.... Thank you very much!

  Rusty Redford
a month ago
What I thought was a bad starter turned out to be an issue with a faulty key fob. Jason explained everything in detail and saved me money. I d recommend him to anyone as he will shoot it straight with you. Thanks Jason!

  Tammy Owens
7 months ago
Jason s Auto came to my rescue when I was broke down in Calera AL traveling from Florida to my nephew s wedding in Nashville. On a Friday evening all the coolant leaked out and Jason towed me to his shop and fixed my car! Jason went the extra mile working well into dark on a Friday night to get me back on the road to make it to the wedding. I am very appreciative and thankful for the expertise, fair price and kindness of this business. I highly recommend him!

  Glen ODell
6 months ago
Posting this review for my brother in law Tim G. Jason went far above and beyond getting me back on the road. My transmission went out, had it towed to Jason's and he took care of all the rest. Breaking down stinks but glad it was near Jason's his service was impeccable.....Thank You!!!!

  Kevin McLain
7 months ago
My car broke down back in March of this year (2023). I had originally been told by one of Jason's tow truck drivers that Jason was the best around after diagnosis that the transmission needed to be rebuilt or replaced. I agreed to have it towed to Jason's Auto. I was given a loaner van after Jason said it would take some time to rebuild the transmission as he would have to order parts for it. After about a month of no contact from Jason, I started to inquire about the progress. Jason that each individual gear to be programmed in new transmissions and it would take a lot longer to fix. Jason also lent me a van that had no plate or tag. He told me that since he was a dealer, no plate or tag was needed. Eventually, I was pulled over by police that informed me that a plate was required, or I would get a ticket next time. After arguing with me that he knew the chief of police and that the officer who told me was lying, I called the Department of Transportation who backed up the officer. Jason did have a dealer plate and tag put on the vehicle after a good of complaining. Meanwhile, Jason continued to claim he was able fix my car, but it would just take a little. Finally, after the loaner van broke down, Jason admitted that he was unable to fix my car, this was after almost six months. I had it towed from his shop to Mr. Transmission in Pelham. I got a call from Mr. Transmission this morning. They have already fixed my transmission. They did in 3 days what Jason Auto could not do in 6 months. The only conclusions that I can come to regarding with dealings with Jason's Auto is that they are either frauds who have an ulterior motive for keeping people's vehicles so long or they are not competent enough call them "The Transmission Doctor". Yes, they will give you a loaner van but don't let them use that as an excuse for other poor service to you. They are not professionals. Jason will use a lot of sweet-talk when he is trying to convince you that he is working very hard on your car. But progress you will not see.

  Cameron Taylor
4 months ago
This is a great mechanic shop. They are super nice and at a great price. It s been 30,000 miles since they replaced my transmission and zero issues. Highly recommend!

  Ken A
a month ago
Full disclosure I do know Jason. With that said he did take care of us and did a great job. Give him a shot to earn your business.

  Elizabeth Crooks
a year ago
Took my car into Jason's Auto as it was making a strange sound and the shifting was off. The next day driving it up to the shop it felt fine, but I still wanted them to look at it. I explained what the car was doing and that it felt fine now. They guys at Jason's Auto took it back and ran all the test they could on it. They test drove my car multiple times to try to feel or hear what I experienced that one time. They kept me in the loop each day they had the car and by the end of day 5 my car was still fine with no red flags. Picking up my car was such a delight with getting to personally talk with the owner and head mechanic that worked on my car. Even though my car ended up being fine in the future I will still go to Jason's Auto for any issues. Great customer service, honest and friendly staff. Thanks again Jason's Auto!

  Patrick Hart
10 months ago
My truck broke down in Alabaster while I was en route back to the Montgomery area. Water pump was completely busted, Jason had me back on the road within 4 hours. Excellent service, fast and friendly people.

  Jeff Aiken
11 months ago
Great place! Jason is a awesome mechanic and very well knowledgeable of anything and everything to do with your vehicle and he's very affordable and reasonable come check them out for any of the transmission engine wiring harness you need a tow or any other kind of general car repair go check them out.

  Robin M
a year ago
I hit something in the road and ended up with 2 flat tires while driving to the beach with my grandson, daughter, and sister. We googled a towing service and got Jason. I cannot even begin to thank him for his kindness and generosity. We had no idea what to do. Jason got us to the rental car company and towed our car back to Birmingham to a dealer. We were so stressed, away from home, and he honestly was a blessing. Although we do not live in that area and may not need his services again, I hope if you do, you will call him. Thank you Jason!

  Rod Stephens
6 months ago
You can't ask for a more fair and straightforward mechanic than Jason. No worries if you come here. I wouldn't let anyone else fix my car.

  Regina Hargus
a year ago
Called Jason late Sunday afternoon in a panic about my A/C going out on our way home from Kentucky, and fully expecting them to be closed for Labor Day he said bring it on by and he himself had my A/C working better than before and at a great price! Highly recommend Jason and his team for all your mechanic needs.Service: Air conditioningService: Air conditioning

  John P
a year ago
Honest attentive explained everything. Was told by other transmission place that I had a serious transmission problem it was going to be expensive to fix Jason did a test drive and determined that it was not serious and recommended a routine service. I highly recommend them.

  Tiffany Spellman
4 years ago
We had amazing experiences with Jason's Auto! We've used them twice for transmission work. On our first car, Jason came to our house and towed it to the shop and had the transmission rebuilt in about a week. The second time around we were able to get our van towed to his shop and a loaner car while ours was being worked on. Jason and Brandon, along with the other guys that work there are very friendly and they provide the best customer service. We will definitely be using them in the future for all of our vehicle needs.

  Chris Jackson
4 years ago
Jason and his guys always go above and beyond on every repair done to any of the vehicles I have taken there. Jason is very professional and Ive personally have never had a single problem out of any of the repairs him and his guys have ever done for me. Any repair you need done, I recommend Jason's Auto, He has the best prices and warranty and will definitely make sure your satisfied with any repair done.

  Elton Jarett Thomas
2 years ago
Jason is an honest person & deserves every single bit of your business.He was able to take in my 1997 Infiniti J30 for a last minute diagnostic.While I didn't get the news I wanted to hear, he kept it realistic with me & offered several realistic options, something that is a rarity in today's greedy commercialism practices.I can't recommend this business enough on this reason alone; honest mechanics still exist!

  Dustin Walker
a year ago
I only used them one time over 2 years ago when they completely rebuilt my 4L60e transmission in my 2005 Chevy Suburban and all I can say is that it still runs strong to this day... I will definitely consider them for future transmission work and more!

  Chase Johnson
8 years ago
Jason is a great, personable guy and a great mechanic! He always kept his word, regardless of any other situation that arose. He was very knowledgeable and showed my wife and I that he knew exactly what he was doing and that we could trust him with our vehicle. He didn't try to find anything else "wrong" with our vehicle like most places would. Instead, he fixed exactly what needed to be fixed, very quickly. We will definitely be bringing all of our vehicles to him for any services that need to be done! Thank you Jason!

  Toby Wilson
a year ago
Jason is a honest, outstanding guy who deos great work at competitive price points! If you're looking for mechanic, transmission, or AC work call Jason's Auto! Great customer service!

  Gwendolyn Sydner
a year ago
These people claimed they rebuilt my transmission on my 2008 Dodge Charger but when I got my car from their transmission shop on August 14, 2022 my car wouldn't change out of gear and they still haven't fixed the problem which is their FAULT and they're giving me a hard about the whole ordeal. I've contacted legal consultants about this situation because this broken transmission is ruining my car.

  Steve Jackson
3 years ago
Very unorganized and terrible customer service.Poor communication skills . Does not keep customers informed on what s going on. Jason seemed uncooperative and unwilling to work with the warranty department for a remanufactured transmitting that was put in at another shop.I informed Jason that the warranty department must be contacted when my F-150 arrived at his shop.and before the vehicle could be looked at. Jason basically ignored my instructions and made excuses as to why he hadn t called the warranty dept when I asked him.about it. It was one excuse or delay after another and Jason was reluctant to call them, saying he needed to find out if there was something wrong that was not covered by the warranty.before he called the warranty department. In Hein sight he was avoiding the warranty department so he could find an issue that made him a quicker buck.I was incredibly patient and waited while trying to work with Jason and his shop. They would not keep me updated and were very slow to return my calls or text to put it in the nicest possible way. Jason said he was unable to get through to the warranty dept and later accused me of giving him the wrong number. This is niot a justifiable excuse! I mean how hard is it to verify that your talking to the right people. That should immediately bring up questions, which in such case should then be asked to assist you in finding the right company/ department. Further more when Jason relayed his alleged problems too me, I gave him the number and instructions on how to get through once more.My truck was at Jason s shop for like twenty some days before he told me he no longer wanted to work on the truck and gave me an unprofessional rant on how bad the company and warranty department were that I bought the remanufactured transmission from. In my opinion Jason just did not want to mess with the warranty company for reasons I m not entirely sure of, but I believe the longer wait before he would be paid per the warranty was a strong factor. After waiting for twenty some days with no communication from Jadon to the warranty dept in regards to my f-150 and the transmission Jason then told me to remove the truck from his property within 24 hours. I thought this was very disrespectful after the time and patience I put forth while waiting on Jason. He also said that he knew what was wrong with the truck but he would not tell me since he wasn t being paid! I thought this was completely out of line considering that Jason refused to provide service on the vehicle after it had been there almost a month.Jason is very unorganized and unprofessional and this can Quickly be seenWhen you see the cars around his shop, which resembles more of a backyard mechanic then a reputable auto repair shop. He was very defensive when I talked to him much the same way he is towards some of his negative reviews on here. I wouldn t believe all the positive reviews on here. I don t think his business is what he claims it to be. Thank goodness he didn t work on my vehicle.. Be wary !

  Holly Dillard
4 years ago
I had to get the transmission rebuilt on my F-250. Jason was very kind, helpful, and reasonably priced. They did a great job on my truck AND in a timely manner! 10/10 recommend him!

  Vito Graffeo
4 years ago
Jason's Auto is a great, honest company to do business with. Jason explained with the problem was and what had to be done to fix it. He gave me the exact price of what it was going to cost and that is what it was. Will always do business with them and refer everyone who needs repairs.

  Theressa Baumann
4 years ago
We have used Jason s Auto for everything from transmissions, brakes, axels, etc... And every time things have been done right for the best price. Our family would always recommend them to anyone! Jason will definitely take care of you like family!

  Kellye Talley
4 years ago
Jason's Auto is the Best! Dependable and honest group of guys. Don't second guess with your car, Call Jason and know that you will be treated right. I thought I needed new brakes, and they found out it was just a piece of metal doing the scrubbing sound I was hearing. They removed it, and VOILA!!! No more scrubbing sound! Brakes were fine!!

  Dallas Wallace
4 years ago
Highly recommend Jason s Auto! Jason was very professional, timely, and made sure I didn t pay for things I didn t need. Very reasonably priced compared to dealerships. I will definitely use his services again, if ever needed!

  Doug Brown
3 years ago
Great honest guys. I took my daughter's car into them for an expected hub replacement. They found a problem with the tire tread that they think is causing the noise we thought were bearings. Much appreciate their honesty. Hard to find good people like this but they are still out there.