Express Oil Change & Tire Engineers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alison Evans
a month ago
Collin was very friendly, professional, and informative. He made sure to explain each step, all checks, all findings, and any recommendations. Oil change was quick with no wait! I appreciate their service and will be back next time

  Cindy Cato
4 weeks ago
Had my oil changed at Express Alabaster today and had Joshua as my technician. He did an exceptional job and made sure to check all the fluids and go over any questions I had with me. I recently started to come to this location because the other location was not up to par. Very glad I returned to this location and met Joshua who I'm sure will help me in the future! Thanks Joshua!

  Yadira
a month ago
It was an amazing experience! Coley helped me. Very friendly and kind. I had my lightning checked out at another local Express, but they didn't care too much about fixing it. But they did notice it. But didn't do anything about it. But this one in Alabaster was great! Thank you again Mr. Coley for helping me fix my car. :)

  America Gtz
3 months ago
Coley and Collin were very nice and professional and they explained things to me in a way I would understand. They were also very helpful in any questions I had. Jacob had amazing customer service and I definitely recommend this location !!! As a girl who knows nothing about cars I did not feel taken advantage of which was amazing and made me feel comfortable !

  Mindy Cavender
a month ago
This express oil always does the great job. This one is even a little bit further away from my house, but it s worth the extra distance, because they are always prompt and fast and courteous. Colin has helped me twice and is always very polite and helpful.

  Yolanda Rodgers
4 days ago
Today I had the best experience getting my oil change !!! Jacob and Coley tag teamed my oil change and they were phenomenal!!! Coley was so sweet he talked about his sweet little son that he loves so much !!! Great customer service keep up the good work guys!!!

  Kendrice Little
3 months ago
I was serviced by Josh today. He noticed me immediately. Soon I was directed in the bay where service began. Josh was very knowledgeable. He shared recommendations for services but wasn't pushy. Always in and out in no time. Pricing good. Deals always available

  Amberly Atchison
3 weeks ago
Paco & Collin were amazing! they took such good care of us. they were so knowledgeable, helpful, thorough and kind. We will definitely be back to this location!

  Hannah Wilder
a month ago
Joshua helped me with my car, he was extremely informative and let me know any issues he saw with my vehicle. He was very respectful and my car has been riding without a hitch. I will be coming back!

  Anna Lutz
a month ago
I had my oil changed today and Jacob Teal helped me. He was informative, helpful and professional. He got us in and out quickly too. Great service!

  Breanna Grice
a week ago
Collin was extremely helpful in explaining the condition of my vehicle. Service was fast and efficient. I would recommend the Alabaster location! Great experience!!

  Nadhira Ismail
2 months ago
Had a regular/maintenance oil change. Joshua and Coley (in training) were very helpful, professional and pleasant. Service was quick and easy. I barely waited to begin the service. Very good and prompt. Highly recommend this location.

  Aaliyah Williams
a month ago
Great customer service from Collin and Chase. Very professional and trustworthy business. Definitely always my go to place when handling my car needs. Nice and friendly atmosphere everytime. Highly Recommended !!!

  Katie Hernandez
3 months ago
Collin and Coley did my oil changing service today. They were quick and friendly. I had lots of questions and they answered each one and made sure I understood them. They even cleaned my nasty battery cables during my oil change for me. I was in and out in under 20 minutes. Definitely recommend.

  Dylan Turck
a month ago
I m from way out of town (Minnesota) and had Collin & Scott perform an oil change on my truck. Were efficient and thorough with safety check, as well with updating me on information about my vehicle. I highly recommend this express oil.

  Zach Powell
2 months ago
These guys always take really good care of me and my wife. Service is fast and honest, never had issues after I leave. Shoutout to Josh for getting me a good deal on my tires and getting them on my car within two days.

  Junior Jones
4 months ago
Joshua was very helpful and professional. Him and the rest of the crew were easy to converse with and made me feel comfortable.I think I've found the home for my SUV services. I recommend them if you haven't tried them out yet!

  Rechondia Barnes
a week ago
Jacob, my oil technician, was absolutely amazing. JACOB got 5 , but whomever the employee was driving in as I was leaving, get a ZERO, because he was screaming at me, waving his arms, erratically, telling me to back up so he could come in! Now, if that s a 2 way at the red light, it s not indicated. I was on the left, turning left, and another car was to the right of me turning right. If I m in the wrong, I apologize, but there is no sign indicating anything any different, especially for someone who s never been there before.

  John Jones
2 months ago
Joshua was my technician today, and was training Coley. Both were great. Quality of customer service was top notch and superb professional treatment of me, the customer. Express Oil should be very proud of these 2 young men

  Jan Pannell
a month ago
Joshua gets an A+! He was so friendly and funny. He explained everything to us. He is the kind of employee that not only needs a raise for his outstanding job but he s a keeper as an employee!!

  CE Nabors
2 months ago
They're fast and friendly. They've only recommended work that my 11 year old car actually needs. Joshua helped me today and did a great job.

  Meg Pepper
3 weeks ago
Always have a great experience at the Alabaster location. This particular time I was assisted by Joshua. He was very helpful and friendly. Thank you for your service and hard work!

  Shane Carr
a week ago
Went in today to get oil change they told me my car only had 2 quarts of oil in it bc that's all there machine got out of it funny thing is I checked it before I left the house even before I started my car and it was at the level it was supposed to be at long story short your guy didn't get all the oil out of my car I ended up checking it out 30 minutes after I shut it of and the oil level was way past were it should have been also the guy talked to me like I didn't know how to check my oil. He also said my power steering fluid was good my car has electric steering lol so I ended up going somewhere else to get my oil changed again I told them what had happened they confirmed that my oil was overfilled by 2 quarts sorry express won't be using yalls service again pretty mad had to get my oil changed twice today bc yalls machine didn't get all the oil out or your guy just doesn't know how to use it correctly.

  Jason Chatham
3 months ago
Collin inspected under the hood thoroughly, checked all my levels, advised me that both my coolant and oil had been a little low when I came in, and cleaned the corrosion from my battery. Then he sold me on some new wiper blades and had those on quickly. Meanwhile Xea down in the pit struggled with the drain plug due to some corrosion, but he replaced a gasket which should make it better next time. I really appreciate the careful attention I feel my cars always get there.

  Kristi
5 months ago
Joshua has been personable and knowledgeable this whole visit. You can tell he cares about his customers and knows what he is talking about. My 3 small children and I never love these types of appointments, but the stars aligned today, and we are greatly appreciative of Joshua s kindness and care. We have always come back to different express oil change locations because of their speediness and fun personalities :)

  One Lake
4 months ago
Great experience. Passing through town and was recommended, absolutely the best service. Joshua went over everything on the vehicle and was very informative; he was very nice. Great local service center for the community.

  Willie
a month ago
My experience was great and Joshua was extremely helpful! I appreciate you my guy. They got me taken care of in about 10 to 15mins.

  Johnnie Grandy
9 months ago
Had a great experience at the Alabaster shop. Joshua and his manager worked with me on getting and putting in an inside filter for my car. They both were very respectful and very thorough. Joshua went the extra to install the filter..thank you all for a good experience on a very hot day! JohnnieServices: Air & cabin filter replacement, Vehicle safety inspection, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Vehicle safety inspection, Auto maintenance, Oil change

  Jordan Riel
5 months ago
Had a wonderful experience with the help of Collin, Jason, & Joshua! They were respectful and knew exactly how to take care of my cars needs! HIGHLY RECOMMEND THE ALABASTER OFFICE! I ll be back like I always do! Never disappointed.

  Dexter Henderson
a week ago
Great service and always fast! Thanks to Joshua for being very thorough and courteous during my visit.